
Floor Supervisor
2 days ago
**JOB RESPONSIBILITIES**:
- Reporting to the Restaurant Manager
- Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant
- Ensure customers have a pleasant and memorable dining experience
- Constantly obtain customer feedback during operations to ensure satisfaction
- Monitor setup, maintenance, cleanliness and safety of dining areas
- Perform duties like ordering, serving, clearing and setting of tables
- Greet customers as they arrive and showing them to their table
- Promote sales and be familiar with promotions and menu
- Coordinate food service between kitchen and service crew
- Attend to customer complaints (if any)
- Assist to upsell promotions
- Constantly motivate & cultivate a team spirit in the restaurant
- Maintains utmost service standards and discipline/grooming among the service staff
- Supervise and train the service staff to Restaurant standards of excellence
- Adhere to company’s standard operating procedures
- Required to act as Manager on Duty in absence of the Managers & Supervisors
- Any other appropriate duties and responsibilities as assigned
**Work Schedule**:
This job has the following work schedule:
- 10 hours shift
- 5.5 days / week
- Shifting schedule
- Flexible
- Rotating shift
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