Production System Engineer

2 days ago


Singapore BYTEDANCE PTE. LTD. Full time

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.

As the Production System Engineer, you will manage the full lifecycles of ByteDance's server fleet, including initial deployment, OS installation, service provisioning, inventory management, troubleshooting and repairs, and eventually decommissioning and recycles.

**Responsibilities**
- Work with cross-functional teams on large-scale data center projects and initiatives including datacenter buildout and server deployment.
- Perform deep dives on complex technical issues within the data center, ranging from software bugs, hardware failures to network issues.
- Own policies and procedures for the day to day operations to ensure a secure and smooth production environment.
- Build tools and automations to improve the operational efficiency.

**Qualifications**
- Bachelor's Degree in Computer science, Electrical engineering or any other relevant fields with 3+yrs of experience
- Knowledge of Linux and hardware systems in a production environment.
- Knowledge of the interdependencies of data center functions and technologies.
- Experience in shell scripting or programming languages.
- Experience with massive remote OS installation such as PXE boot.
- Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI.
- Experience in providing technical guidance to external vendors.
- Excellent time and project management experience.



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