Quality Assurance

1 week ago


Bukit Merah, Singapore Hustle Institute Pte Ltd Full time

Biz IQ Academy is looking for a **Quality Assurance & Compliance Lead (Academic Operations)** to oversee academic quality and ensure all programmes comply with **SkillsFuture Singapore (SSG)** standards. This role supports the organisation’s growth by managing SOPs, regulatory compliance, audits, and curriculum governance.

**Key Responsibilities**:

- Ensure all WSQ programmes meet SSG requirements (TSC/CCS mapping, assessments, trainer criteria, delivery modes).
- Develop and implement compliance solutions for customised or restructured courses.
- Lead TPQA, ERF, TRAQOM, and audit preparations.
- Review and validate curriculum, assessments, and academic documentation.
- Maintain academic integrity, assessment standards, and trainer compliance.
- Create, update, and enforce SOPs across academic and operations teams.
- Train staff and trainers on compliance processes and documentation requirements.
- Maintain audit-ready evidence, version control, and academic records.
- Coordinate with Sales, Operations, and Programme Development for new formats and corporate-sponsored courses.

**Requirements**:

- Strong understanding of SSG, WSQ, TPQA, ERF, and training regulatory frameworks.
- Minimum 3 years’ experience in academic QA, curriculum management, or training compliance.
- Excellent documentation, SOP management, and audit preparation skills.
- ACLP/ACTA/DDDLP certifications are a plus.
- Strong problem-solving skills and ability to create compliant workarounds for customised training.

**Benefits**:

- Be part of a rapidly growing academy shaping the future of professional training.
- Competitive salary and opportunities for professional development.

Pay: $4,000.00 - $5,500.00 per month

Work Location: In person



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