Global Operations Manager

**Job Title: Global Operations Manager**

**Roles & Responsibilities**

**Role Purpose**

The Global Operations Manager is responsible for supervising and managing the Company’s operational fleet. Fleet management includes strategic planning, day-to-day operational performance of equipment, procurement, production planning, logistics, deployment and redeployment of equipment, system tracking, cost & data analytic, vendor management, aftermarket support, status reporting, and cost management.

The Global Operations Manager is responsible for ensuring a strong focus on the equipment operating performance, setting policies, processes, KPIs and principles as well as on providing operational support to customers and vendors in terms of deployment plan, prioritization, and managing of the entire deployment fleet from commission to decommission of the equipment throughout the entire operating lifecycle.

Reporting to COO and supporting the C-suite, the Global Operations Manager is required to contribute to long term strategic planning and project management in order to assist in meeting the Company’s operational goals. This includes setting sequential workflows to prioritize the commercial and operational activities and conduct weekly update to Senior Management.

**Role Accountabilities**
- Fleet Management _
- Provide overall management of the Company’s operating fleet (including container, COS and other technologies).
- Set policies, KPIs and procedures to upkeep the equipment operating performance.
- Ensure that the Company’s operating fleet is achieving maximum utilisation rates.
- Ensure that the Company’s operating fleet safety standards and expectations are being upheld on all operational activities.
- Track equipment performance, and preventing any unsafe acts or behaviours of equipment under operating conditions
- Take remedial action to work closely with Product Development Team to solve any non-conforming or unsafe equipment.
- Ensure operating equipment in compliance with the International Container Safety Standards (ISO/IMO/CSC/TIR and other standard, if any) for COLLAPSECON.
- Ensure operating equipment in compliance with yard safety requirements for installation and commissioning of COS onsite.
- Provide aftermarket support to address any queries from end users and service vendors.
- Operational Service _
- Service Profile - Shared responsibility (Product Development Team) for the design of the operational service framework of all Company equipment fleets.
- On-time Performance - Develop, communicate, and drive schedule integrity and pursue strategies of continuous improvement.
- Responsible for the day-to-day schedule management including contingencies, recovery/recall actions and evaluation/execution of ad-hoc projects and assignments.
- Equipment Care - Responsible for the delivery of equipment safely through Sea, Land and Rail operations on time, in full and in good condition.
- Customer Focus - Develop strategic deployment plans for on and off lease procedure that enhance equipment deployment competitiveness and providing added value to customers.
- Assist Commercial teams’ effectiveness in delivering the equipment to meet customers requirement.
- Operational Excellence _
- Fleet management - In collaboration with the respective functional teams, conduct weekly meeting to review the equipment delivery and deployment status, service networks set-up and ensure that equipment is deploy as plan and is fit for purpose (Equipment deployment Planning).
- Procurement management - In collaboration with Finance and Commercial teams, obtain capex approval and negotiate the contract with manufacturer on price and delivery schedule.
- Production - Work closely with Procurement Manager to manage production schedule and plan from production commence till acceptance to delivery and arrangement for payment.
- Logistics - Work closely with the Commercial team and Production Manager to deploy equipment to the desired location within the set timeframe at most cost-efficient manner.
- Operational Costs - Assume ownership of all equipment operational costs and accountability for the efficient performance of all equipment with focus on developing strategies to reduce the operating by unit costs.
- Equipment Management - COLLAPSECON Inventory management and utilisation - Ensure optimal equipment utilisation and allocation to meet company objectives as well as deployment needs.
- Equipment Management - Container Operating Station (COS) Inventory management and utilisation - Ensure optimal equipment utilisation and allocation to meet company objectives as well as deployment needs.
- CY/Port Productivity - In collaboration with CY/port operations, commissioning, and planning teams, drive the deployment execution of strategies to minimise port set-up times and costs without compromising commercial objectives and commitments.
- Service Management - Responsible for the cost-efficient execution of services inclu