Technical Engineer
5 days ago
**Job scope**
- To be the customer’s technical consultant, allowing a review of the customer’s current services and leading to a reengineered solution for better performance, cost savings and easier management for the customer and the network
- Pro-actively work on the technical aspect of the system and to ensure client satisfaction by meeting their defined technical expectations.
- Ensure timely and accurate qualification of opportunities
- Liaise between the customer and internal operations team, to ensure each is aware of the customer solution and to create an effective installation
- Mainly focus on customer requirements and deviations from company’s range of products
- Ensure the functional design is aligned to industry trends and is cost efficient.
- Manage the cost of the different elements that build the solution to ensure it best fits the customer’s requirements and are most cost effective.
- Document the final solution design to a level of detail and rigor that enables customer to comfortably contract with the company for a clearly defined service and solution and service outcome.
- Maintain a high degree of thorough knowledge for all company products & services capabilities.
- Adherence to company’s governance processes, tools and sales/service methodology.
- Partner with the sales team to recommend the most appropriate solution to the customer.
- Conduct technical sales presentation to prospects & customers
- Support sales team in evangelizing customers to detect and generate opportunities
- Onsite project management
**Qualifications**
- Diploma in Electrical Engineering or other engineering / technical related field
- No experience required - training will be provided
- Good presentation, communication and interpersonal skills
- Must be fluent in English both in spoken and written skill.
- PC Proficient and familiar with MS Word / Excel / PowerPoint / Visio / AutoCAD
- Meticulous and well organized
- High degree of initiative, drive and responsibility
- Desire to upgrade through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach
- Capable of working under pressure to meet deadlines and prepare budgets
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