Lead Services Project Manager

6 days ago

Singapore GE Digital Full time

**Roles and Responsibilities**
- Provide delivery leadership and responsibility for the implementation of GE Digital Grid software solutions at various customer sites in the APAC region.
- Lead a customer focused project team that will include internal resources, partner companies, or subcontractor to support project execution and to ensure their tasks are completed as required.
- Define execution plan and approach based on project scope, expected timeline and available budget/resources.
- Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
- Support project execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required. Influence peers to take action and may negotiate with external partners, vendors, or customers.
- Manage the project budget and timeline and ensure the resources are available to a deliver a quality solution within budget and on time.
- Manage project risks, scope changes and other non-standard events throughout the life of the project.
- Ensure quality of deliverables is verified and matching stakeholder expectations & SoW.
- Track project outcomes realisation and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected and circled back into the organisation as improvement areas.
- Manage stakeholder communication and progress reporting.
- Identify opportunities for customers to get the best value out of GE software and to expand the project in ways that bring value to our customer and satisfy our profitability requirements.
- Uphold all GED administration and compliance requirements in real time.
- Note: Occasional Travel to customer sites will be required

**Required Qualifications**
- Bachelor’s Degree with 8+ years of experience OR High School Diploma with 12+ years of experience
- At least 5 years of experience in a project management position with minimum 2-3 years’ experience in the full implementation lifecycle of large scale, complex software projects.
- Strong experience with Agile/Scrum execution. (Certified Scrum Master desirable )
- Language: English (written/verbal)

**Desired Characteristics**
- 2-3 years’ experience in the software industry, preferably software services in the Utility and Energy Sector.
- An excellent communicator with the ability to build relationships in a geographically dispersed organisation.
- Great verbal, written, and interpersonal communication skills. Ability to write professional and technical reports and procedures. Ability to make formal and informal presentations to technical and non-technical staff and customers.
- Extensive knowledge and solid demonstration of project management processes and methodologies including agile.
- Outstanding people and stakeholder management skills.
- Ability to develop and execute multiple priorities and approaches to meet objectives.
- Strong commercial awareness. Knowledge of contract structure and familiarity with contractual terms and conditions required.
- Proven sound negotiation and conflict management skills.
- Demonstrates a passion for work and for continual learning.
- Creates a team environment where people are motivated, share more, are highly engaged, and ultimately perform better.

**Additional Information**:
**Relocation Assistance Provided**:No

LI-Remote - This is a remote position

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