Consultant, System Support

16 hours ago

Central Singapore PERSOLKELLY Full time

Contract Duration: 12 months Salary : $5,600 + $50 mobile allowance + 1 Month Performance Bonus + Up to $100 of Transport Reimbursement (Claim) Working Hours: Monday to Thursday - 9 am to 6.30 pm & Friday - 9 am to 6 pm with 24/ Standby Working Location: Raffles

**Requirements**:

- **At least 3 year(s) of working experience in the related field is required for this position.**:

- **Comprehensive knowledge in Windows Server 2019, 2016, RHEL 8, Nutanix, HyperV, AWS, Microsoft AD, DNS, SQL2019, 2016, IIS, Exchange 2016, SFTP, Sharepoint, Ansible, Powershell, Websphere, Solarwind, CAPAM, Trendmicro AV**:

- **Certification in MCSE, MCSA, RHEL and AWS would be an advantage**:

- **Good analytical and problem-solving skills**:

- **Good communications skills (both verbal and written)**:

- **Possess initiative with positive working attitude**:

- **Responsible and take ownership of issues/task assigned**

**Responsibilities**:

- **Support Windows and RHEL servers hosted in Nutanix/HyperV and AWS**:

- **24x7 operation support and fast service recovery**:

- **AD administration, creation, modification, deletion of user id, groups, permissions, gpo policy**:

- **Ensure all systems are configured and set up according to the agency security standards and requirement.**:

- **Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.**:

- **Perform change management and service request related to client platforms.**:

- **Monitor and ensure all SLAs are met**:

- **Review logs and taking the necessary remedial and corrective measures**:

- **Ensure the backup and restoration services are functioning**:

- **Ensure antivirus definition are up to date**:

- **Initiate and maintenance of SOPs and checklist for system administration based on daily, weekly, monthly, quarterly, bi-annually, annually**:

- **Generate reports for monthly/quarterly/annual review of privilege accounts and periodic access rights review for all systems;**:

- **Monitor and finetune the performance of the system e.g. cpu, ram, harddisk space**:

- **Manage and maintain system tools and other scripts to manage, automate scheduled tasks/jobs, log extraction, data extraction/transfer for rapid elasticity of systems administration operations;**:

- **Change or fine-tune Operating System and Microsoft Middleware software parameters to improve performance and/or fault remediation;**:

- **Initiate and coordinate all hardware and software maintenance activities required to upkeep the availability, security posture and productivity of the IT infrastructure**:

- **Raise incidents/change request and work with respective principal/third party vendors till closure**:

- **Adhoc task based on operational/project requirement**:
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1654858 (Soo Sheng Hui)

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