Technical / System Analyst intermediate

1 week ago

NorthEast Singapore PERSOLKELLY Full time

UNIX / Linux System Admin skill set such as installing, patching, upgrading and supporting OS & software (eg middleware, clustering, backup, dash-boarding tools, performance management tools) as well as Python scripting Years of Experience: ~8 years

**Responsibilities**:

- Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
- Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
- Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
- Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
- Acting as an escalation focal point for all improvement activities involving SNOC
- Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
- Ability to work closely with various line of business technologies from junior to management level.
- Change governance on all the monitoring changes for production implementation Perform on call duty on rotation basis.

**Requirements**:

- Excellent communication and organizational skills and able to work with little or no supervision.
- Minimum Degree holder in Computer Science.
- Minimum 3 years’ experience in Scripting and web development.
- Experience in Shell, python and Perl scripts is must.
- Experience in Automation and web reports using AJAX, HTML and JS Framework.
- Experience with various monitoring tools like IBM ITM Tivoli, Netcool, Zabbix and Elastic Search, etc.
- Excellent organizational and prioritization skills.
- Excellent team player and strong interpersonal skills.
- Excellent written and verbal communications skills.
- Proactive and able to work under pressure.
- Strong problem-solving skills and positive attitude.
- Eager to learn and hands-on new technology.
- Passionate on-coding and developing automation to support team on need basis. Added advantage on new technology stack to support infrastructure in OPENSIFT, DOCKER & KUBERNETES.
-

REG No : R1654858 (Soo Sheng Hui)

**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - **EA License No. 01C4394

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