Senior Manager Abm Programs

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Account Based Management (ABM) is a critical engagement approach to help drive relationships and maximize yield within our client base. NTT Ltd. is investing significant capability into this area and we’re looking for a leader to join and lead our global ABM programs and campaigns.

The Senior Manager for ABM Programs is critical in executing our ABM methodology and driving a significant uplift in engagement with clients to retain and expand their engagement with NTT.

Working closely with the global VP and Director for ABM, this role will contribute to driving our APAC 1:; 1:few ABM program approach and 1:many approach, working with the campaigns and content CoE, digital hub and content teams to deliver compelling programs and content and ensuring the right clients and ABM construct and approach for our global campaigns.

**Working at NTT**
- Plan and implement 1:1 and 1:few ABM programs aligned to APAC business priorities, goals and identified client needs, working closely with APAC regional marketing and ABM teams, campaigns CoE and Divisions.
- Support the right ABM approach and tactics for global campaign and brand initiatives such as Tour de France.
- Work with local sales and country marketing on the identification and execution of key accounts and cluster campaigns based on client insights.
- Track and demonstrate ABM adoption and performance in achieving business goals.
- Act on insight to ensure continued evolution and focus on driving pipeline results.

**Education and Training and Experience**
- 5 years of experience in technology and/or business environments. Marketing, communications or online agency experience, or some mix thereof, required.
- Demonstrable ABM experience - particularly in the world of 1:1 & 1:few execution.
- A good understanding of multi-channel engagement data, behavioural data and predictive data, in order to leverage same for optimization of client engagement.
- Client-centric focus on understanding and translating the needs of the client to personalized ABM programs aligned to business goals and objectives
- ABM industry training or accreditations
- Strong knowledge of web 2.0, search, wikis and interactive elements and appropriate use

**Personal Attributes and Skills Required**
- Ability to influence others to drive for results
- Strong sense of teamwork and collaboration
- Effective communication skills, written and verbal, to achieve specific objectives
- The ability to gain others' support for ideas, proposals, projects and solutions
- Ability to be flexible and independently meet deadlines
- Action and results oriented
- Excellent stakeholder relationship management skills
- Exposure and understanding of different cultures and approaches
- Program management skills with the capability to juggle a range of projects and consistently deliver results
- Ability to operate within a matrix environment

**What will make you a good fit for the role?**

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.