Manager - Projects and Maintenances

1 week ago


Singapore Citi Full time

**Responsibilities**: - Lead End to End operations projects/programs/initiatives. - Responsible to manage multiple stakeholders including external partners across regions involved in the project/programs/initiatives. - Ability to establish operation process flow End to End. - Ensure projects are delivered on time, with quality and within milestone. - Translate Ops requirement into BRD and drive OPPM creation. - Participate, provide inputs and review requirements in FR grooming call, scrum meeting and Test plan walkthrough. - Partner with testing team in UAT including preparation of test cases, testing process monitoring, reviewing of test results and status updates. - Conduct End User training, preparation of operational process document and providing support to Operations Teams post project launch. - Provide support to product team and collaborate with Technology to meet Business request. - Coordinate and manage security matrix for the department. - Ensure annual review of Service Level Agreement documents. Capability to code/update/troubleshoot excel VBA macro. - Assist management in processes review performed within RIO and anticipate/analyze potential gaps and risks. - Manage project scope, testing and schedule for Investment Product Data warehouse in APAC. - Supports new product setup, static data maintenance and pricing function for Consumer Bank businesses (SG, HK and CN) in Asia Pacific countries. - Manage day to day maintenance requirement from different country product teams for Investment products (Mutual Funds, Fixed Income and Equities). - Work with Bloomberg and AA stock on any pricing related process and ensure the smooth STP process incorporated in Citi Investment System. **Requirements**: - Degree holder with at least 4-5 years of relevant project management experience and/or experience in handling operations for Investment Products (Mutual Funds / Bonds / Structured Noted / Equities). - Able to work independently and achieve business objectives while under time constraints. - Excellent interpersonal, written and verbal communication skills with a positive working attitude. - Ability to multi-task and manage multiple projects. - Ability to perform and cope under high pressure situations. - Meticulous and eye for detail. - Highly Proficient in Microsoft Office. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Securities and Derivatives Processing - **Time Type**: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting


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