Manager (Project Delivery & Maintenance)

2 weeks ago

Singapore O'CONNOR'S SINGAPORE PTE LTD Full time

Project Delivery & Maintenance Manage projects arising from existing accounts typically involve enhancements, upgrades, or modifications to current systems or infrastructure. These may include A&A works, system expansions, feature enhancements, or integration with new technologies, within defined scope and budget. Plan, manage, and implement preventive and corrective maintenance activities in line with budget and agreed Service Level Agreements (SLAs). Ensure all systems remain reliable, maintainable, and compliant with contractual obligations, technical specifications and applicable codes of practice. Drive obsolescence management initiatives, including timely upgrades and proper documentation of all system modifications. Submit accurate and complete monthly maintenance reports and billing in a timely manner. Attend scheduled maintenance meetings with customers to review performance, address concerns, and uphold quality standards. Ensure all maintenance practices and deliverables align with the company's QMS. Prepare project and maintenance proposals, compliance submissions, and manpower estimates to support tender participation. Manage change requests process effectively while balancing user requirements and operational constraints. Provide regular progress updates and communicate needs, goals and milestones clearly to internal stakeholders and customers. Work closely with principals to provide presales support and implement solutions that meet client expectations. Consolidate and optimize staff deployment across teams to maximize efficiency, cost-effectiveness, and profitability Provide guidance to ensure consistent work quality and adherence to organizational standards. Ensure compliance with the Workplace Safety and Health (WSH) Act and other regulatory requirements. Enforce proper use of Personal Protective Equipment (PPE), timely incident reporting, and proactive risk management. Establish site-specific procedures, enforce safety rules, and cultivate a strong "safety-first" culture among staff. Any other ad-hoc duties as assigned Team Management Manage, coach, and develop a team of technical support engineers and technicians, ensuring adequate training and competency. Supervise sub-contractors to maintain professional standards of work. Communicate KPIs and performance expectations clearly to team members. Prepare annual maintenance budgets, forecasts, and CapEx proposals; monitor expenditures to ensure financial compliance and profitability. Any other ad-hoc duties as assigned by reporting manager. Education & Experience Minimum Degree qualification in a technical discipline At least 10 years of relevant experience in project management, particularly in environments involving multiple sub-services and diverse stakeholder. For personal data protection (PDP) related matters, please refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy. #J-18808-Ljbffr

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