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Financial Counsellor

2 weeks ago

Singapore National Healthcare Group Full time

-Family Group: AncillaryA Financial Counsellor is expected to perform all of the following areas of financial counseling functions:
- **Financial Counsellor’s Office**
- Financial Assistance scheme sign-up. FC need to:

- Counsel and explain to patients the principles and ruling of Financial Assistance scheme;
- Assess patients’ financial status and eligibility;
- Determine the appropriate wavier percentage to be granted to patient.
- Explain to patients the different healthcare subsidies and schemes such as Medisave CDMP/Flexi scheme.
- Give advice to patients with outstanding bills.
- Prepare the External Drug Claims for submission to Finance department.
- **Operations Support**
- Assist operations when called upon either by the Operations Executives or Operations Manager.
- **Others**
- Phone call to patients to follow up on patients’ outstanding bills.
- Advise patients on the installment plan to settle their outstanding bills
- Participate in clinic initiated projects involving financial assessment/assistance with patients