Credit Counsellor

5 days ago


Singapore CREDIT COUNSELLING SINGAPORE Full time

Make a Real Impact – Help People Regain Financial Stability Join our team as a Credit Counsellor , where you'll provide professional debt advice and support distressed borrowers. What You'll Do Review and prepare borrower cases before counselling sessions. Conduct face-to-face or phone counselling sessions to understand borrowers' financial situations. Assess and explore debt solution options, offering clear and unbiased advice. Help borrowers understand their financial position and guide them toward appropriate repayment plans, if applicable. Maintain accurate and updated case records in the system. Perform other ad‐hoc duties as reasonably assigned, to support business needs. What We're Looking For Incumbent must hold valid Singapore Residency to be considered Diploma/Degree in Finance, Business, Social Work, or related field. Strong communication and interpersonal skills. Ability to analyse financial data and develop practical repayment plans. Prior experience in counselling, financial advisory, or customer service is desirable. Empathy and professionalism in handling sensitive situations. Client‐centric focus Proficiency in MS Office and case management systems. Why Join Us?Meaningful work that changes lives. Comprehensive training and ongoing support. Collaborative team environment with growth opportunities. #J-18808-Ljbffr



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