Guest Experience Assistant

2 weeks ago


Singapore ROHEI Corporation Pte. Ltd. Full time

**Position Summary**

The Guest Experience Assistant’s role is to deliver an exceptional experience for all of our learners via online platform or face to face programmes. He/She should have a pleasing personality and is professional when communicating with stakeholders.

**The GE Executive will be responsible for the following**:
**Execute Project Plans**
- Execute set-up pre-programme and site tear-down post programme
- Execute registration processes ensuring accurate registrations and attendance tracking
- Support learners accessing the video conferencing platform
- Assist trainers with admin activities during sessions
- Facilitate activities during learning sessions according to guidelines
- Support stakeholders for any technical issues during the sessions
- Respond to operation challenges during the training programmes
- Prepare collaterals for learning sessions and for remote learning parcels
- Communicate changes with stakeholders and provide relevant updates

**Manage Operations and Safety**
- Follow safety and security standards of the company and the government
- Execute crowd control and evacuation plans
- Protect Intellectual Property of the company
- Raise incident reports

**Enhance Guest Experience**
- Display professionalism when dealing with stakeholders
- Address participants' issues and queries politely
- Pro-active in looking after the needs of the participants during onsite or remote learning sessions

**Maintain Venue Facilities**
- Practice proper handling and maintenance of venue equipment and facilities
- Execute maintenance activities when the need arises
- Raise facilities / equipment malfunctions
- A passion for service and hospitality
- Adaptability, determination and be able to thrive in a fast-paced environment
- Confidence in communication skills for reporting to stakeholders at different levels
- Demonstrate ability to interact with the customers, employees and third parties that reflects highly on the company's values
- Good organizational skills and attention to detail

**Job Types**: Part-time, Temporary, Internship
Contract length: 6 months

**Salary**: From $1.00 per month

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
Temperature taking, sanitisation

Work Location: In person



  • Singapore JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD. Full time

    **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main point of contact at the front desk. - Respond to all guests’...

  • Guest Experience

    2 weeks ago


    Singapore Public Service Division Full time $35,000 - $45,000 per year

    [What the role is]Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.We are looking for a dynamic candidate to join the Operations Department as a Guest Experience & Retail...


  • Singapore OUE LIMITED Full time $40,000 - $80,000 per year

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. **HSBC Guest Experience and Engagement**: You will uphold and deliver unrivalled service standards Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. Manage the guest & VIP registration process seamlessly. Lead guest engagement as the main point of...


  • Singapore WHITE BEEHOON RESTAURANT PTE. LTD. Full time

    **Job Description**: - To ensure that all guests are welcomed with warmth. - To engage the guests when they are in queue to recommend our signature dishes and provide required assistance. - If there are big group of guests, let the guests know of our seating policy when they are in the queue. - To engage interested mall patrons in our promotions and to try...


  • Singapore RB CAPITAL HOTELS PTE. LTD. Full time

    What's the job? Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced...


  • Singapore Andaz Full time $32,000 - $40,000 per year

    SummaryCome join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service...


  • Singapore Grand Copthorne Waterfront Hotel Singapore Full time

    Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service. Key responsibilities Attend to guests' inquiries and provide prompt responses and assistance Managing rooms' inventory, allocation and ensuring guest billing is in order to avoid any glitches...


  • Singapore SAFFRONS @ 1163 PTE. LTD. Full time

    Key Responsibilities: • Greet guests warmly upon arrival and establish a welcoming atmosphere. • Act as the primary point of contact for guest inquiries, concerns, and special requests. • Build positive relationships with regular and new guests to foster loyalty. • Monitor service quality throughout the guest journey, from arrival to departure. •...


  • Singapore SAFFRONS @ 1163 PTE. LTD. Full time

    Responsibilities Greet guests warmly upon arrival and establish a welcoming atmosphere. Act as the primary point of contact for guest inquiries, concerns, and special requests. Build positive relationships with regular and new guests to foster loyalty. Monitor service quality throughout the guest journey, from arrival to departure. Handle guest feedback...