Premier Service Manager

2 weeks ago

Singapore HSBC Full time

-Job description**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a **Premier Service Manager.**

**Principal Responsibilities**
- Providing dedicated support to Relationship Managers for their customers’ servicing related matters
- Maintain customer service excellence, greeting and serving our customers with the highest service standards
- Manage customer queries, issues, feedback and complaints with appropriate advice/solutions
- Adopt a needs-based approach to provide recommended solutions for retail banking products to meet customer's financial needs
- Understand and exercise Know Your Customer and Customer Due Diligence knowledge to ensure clientele suitability for HSBC during onboarding
- Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
- Ensure data entry and operational transactions are executed expeditiously, with mínimal errors and in compliance with audit and statutory guidelines
- Attend to the operational needs of the branch and business where required by Line Managers or Branch Director
- Provide administrative and logistic support
- Other ad-hoc duties required when necessary
Requirements- Degree holder with relevant experience in a retail banking environment
- Strong banking and product knowledge will be an added advantage
- A team player who is self motivated and customer service oriented
- Possess excellent interpersonal and communication skills

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

  • Premier Wealth Manager

    3 days ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    **Job Purpose** - Responsible to Grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met. - Provide unbiased advice in managing and growing their wealth - Maintain a high standard of service quality and complianceGrowing Premier customers base...

  • Premier Service Manager

    3 days ago

    Singapore HSBC Full time

    -Job description**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Premier Relationship Manager

    2 weeks ago

    Singapore Ambition Full time

    Our client, an international bank, is looking for experienced Premier Relationship Manager to join their team. **Key Responsibilities: -** - Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists, to provide holistic solutions to our onshore banking premier clients. - Provide premier clients...

  • Premier Relationship Manager

    1 week ago

    Singapore BTI Executive Search Full time

    Are you seeking for a next progression into Wealth Management? We are hiring for driven Premier Banking Relationship Manager to join the growing onshore team!What we are looking for As a Premier Banking Relationship Manager, you will manage and cultivate relationships with High-Net-Worth (HNW) clients, delivering exceptional financial services and...

  • Premier Relationship Manager

    2 weeks ago

    Singapore BTI Executive Search Full time

    Description Are you seeking for a next progression into Wealth Management? We are hiring for driven Premier Banking Relationship Manager to join the growing onshore team! What we are looking for As a Premier Banking Relationship Manager, you will manage and cultivate relationships with High-Net-Worth (HNW) clients, delivering exceptional financial services...

  • Engineers (Service and Support)

    1 week ago

    Singapore Premier Solutions Pte. Ltd. Full time

    Premier Solutions is one of the dynamic growing turn-key solutions provider companies in Singapore with tremendous growth opportunities in a dynamic challenging semi-conductor industry. We are looking for people who strive to excel and have a “never say die” attitude to positively charging Premier Solutions to be the best company in the industry. YOU...

  • Premier Banking Branch Manager

    3 days ago

    Singapore LMA Full time

    Our client, a well-established and highly regarded bank in Singapore, is seeking a dynamic and results-driven Premier Banking Branch Manager. This is an excellent opportunity for an experienced leader to take charge of a premier branch, drive sales growth, and deliver outstanding service to affluent clients. **Key Responsibilities**: - Lead and manage...

  • Premier Wealth Manager

    2 weeks ago

    Singapore MAYBANK SINGAPORE LIMITED Full time

    Job Purpose Responsible to Grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met. Provide unbiased advice in managing and growing their wealth Maintain a high standard of service quality and compliance Growing Premier customers base through...

  • Premier Relationship Manager

    2 weeks ago

    Singapore Hays Full time

    Premier Relationship Manager **Your new company** A Fortune 500 worldwide banking leader, be amongst the influential alumni who shape the banking industry globally. Your new company is one of the largest financial services conglomerates in AUM and clientele base, a global institution with a significant offshore and onshore presence. **Your new role** Are...

  • Premier Relationship Manager

    2 weeks ago

    Singapore Hays Full time

    Opportunity to move to the prestigious premier wealth management segment. Serve AI, HNW, UHNW offshore and onshore bank clientele. - Provide advisory to priority clients on market trends, identity and communicate relevant investment opportunities. - Build relationships with onshore and offshore high net-worth banking clients. - Construct portfolios based on...