Customer Service Clinic Assistant

2 days ago


Orchard, Singapore Imago Aesthetic Clinic Full time

**Customer Service cum Clinic Assistant**

**Responsibilities**:

- Provide quality customer service over the phone and handle telephone enquiries
- Call customers to schedule appointments
- Able to understand customers' needs to resolve issues and customers' queries
- Handle registration, maintaining accurate patient medical records and update customers' treatment records daily into POS system
- Assist doctor during medical aesthetics procedures
- Follow-up with patients regarding their treatments
- Key invoices into POS system daily
- Daily update on stock check and stocks record
- Manage inventory including requisition and stock taking
- Able to work under a fast-paced environment with a passion to serve customers
- Assist other team members as needed and perform all other related duties as assigned

**Requirements**:

- At least 1 Year of working experience in the Beauty/Aesthetic field is required
- Demonstrate excellent customer service skills
- Excellent interpersonal communication skills
- Motivated and result-oriented individual
- Keen interest in procedures and equipment
- Able to converse in English and Mandarin, need to answer Chinese-speaking enquiries
- Work independently with mínimal supervision

**ADDITIONAL INFORMATION**:
Thank you for applying.

**Job Types**: Full-time, Part-time, Permanent

Work Location: In person



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