Executive/ Senior Executive, Visitor Experience

3 days ago

Singapore Singapore Art Museum Full time

COMPANY DESCRIPTION
Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

DESIGNATION : Executive/ Senior Executive, Visitor Experience

RESPONSIBILITIES
To support Singapore Art Museum's Front of House operations; by delivering quality customer service, ensuring pleasant visitor experience, handling enquiries, and supervising a team of Visitor Experience Officers.
- Prepare exhibition spaces for daily operations (including weekends and public holidays).
- Conduct daily briefing.
- Handle enquiries and requests from the public, including visitors and guests.
- Ensure good customer service and visitor experience at exhibition sites. Deliver service recovery, if necessary.
- Uphold admission guidelines and encourage positive visitor etiquette.
- Handle on-site incidents, if any.
- Collate feedback from visitors.
- Collect information on visitorship.
- Check and replenish marketing collaterals.
- Staff Information Counter at exhibition sites, when required.
- Assist the Manager to deploy and supervise a pool of Visitor Experience Officers.
- Ensure daily artwork checks are done, perform basic artwork troubleshooting, and report artwork status.
- Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
- General Front of House support.
- Reconcile daily ticketing revenue, if venue is ticketed.
- Ensure all is in good order at exhibition spaces at the end of each day of operation.

QUALIFICATIONS
- Minimum Diploma holder.
- Working experience in customer service is an advantage.
- Prior experience working at a museum is an advantage.
- Able to handle point-of-sale transactions.
- 5-day work week.
- Able to work on rotational schedule; including late evenings, weekends and public holidays.
- Travel to exhibition spaces sited across Singapore.

  • Museum Facilitator, Visitor Experience

    12 hours ago

    Singapore Bullworks Pte Ltd Full time $40,000 - $60,000 per year

    Jobs descriptionThe Museum Facilitator, Visitor Experience & Marketing Executive will facilitate museum programs, engage visitors and promote the museum through marketing efforts.Duties & responsibilitiesFacilitation & Visitor EngagementDeliver guided tours and educational programs for diverse audiences, including preschoolers, students, and the general...

  • Legal/Senior Legal Counsel, Corporate

    2 weeks ago

    Singapore Space Executive Full time

    Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance...

  • Senior Human Resources Manager

    5 days ago

    Singapore Space Executive Full time

    The Senior Manager, Human Resources plays a pivotal leadership role in shaping and executing the HR strategy in alignment with the organization’s vision and goals. Partnering closely with senior management, this role drives a wide spectrum of HR initiatives to build a high-performing workforce and an engaging, inclusive culture. This position requires a...

  • Managing Partner

    2 days ago

    Singapore Keller Executive Search Full time

    Managing Partner (Principal Partner) - Executive Search #522Location: Singapore Type: Independent Contractor / Partnership Compensation: Commission-based with strong upside About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing Partner...

  • Casual Labour

    1 week ago

    Singapore Marina Bay Sands Full time

    Casual Labour - Visitor Experience Agent (Attractions)Join to apply for the Casual Labour - Visitor Experience Agent (Attractions)role at Marina Bay Sands Casual Labour - Visitor Experience Agent (Attractions)Join to apply for the Casual Labour - Visitor Experience Agent (Attractions)role at Marina Bay Sands LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be...

  • Sales Support Executive

    2 weeks ago

    Singapore Executive Integrity Full time

    Job title: Sales Support Executive - Offshore & Maritime, APAC Location: Singapore Who are we recruiting for? A winner in the maritime IoT technology space, delivering innovative solutions for offshore wind, crew

  • Managing Partner

    2 weeks ago

    Singapore Keller Executive Search Full time

    Managing Partner (Principal Partner) - Executive Search #522 Location: Singapore Type: Independent Contractor / Partnership Compensation: Commission-based with strong upside About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing Partner...

  • Senior Recruitment Consultant

    2 days ago

    Singapore Kingfisher Executive Search Full time

    About us Kingfisher Executive Search is a leading recruitment firm that specialises in identifying and placing top talent for a diverse range of clients in the Bugis region. With over a decade of industry experience, we pride ourselves on our consultative approach and our ability to deliver exceptional recruitment solutions that enable our clients to achieve...

  • Senior HR Executive | CBD

    3 days ago

    Singapore BTI Executive Search Pte Ltd Full time

    We are looking for a passionate and hands‑on Senior HR Executive to join our client who is a dynamic investment group with diversified businesses across oil & gas, hospitality, and branding consultancy . This is a key HR generalist role where you will manage the full employee life cycle and support both Singapore and overseas offices , ensuring smooth...

  • Event Executive

    2 days ago

    Singapore EXPERIENCE MATTERS PTE. LTD. Full time

    Experience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, they are the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Their work with leading multinational enterprises takes them around the globe, creating...