Front Office Intern

5 days ago

Singapore The Lo & Behold Group Full time

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on heritage and local culture. Open as of January 2017, it delivers thoughtful hospitality with historically-detailed rooms, classic local dishes and craft cocktails in the vibrant neighborhood of Robertson Quay.

We are looking for a passionate, service-driven individuals who are required to complete their internship requirements to join us on a meaningful hospitality adventure. The internship requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

As a Front Office / Rooms intern, you’ll be able to experience and have the opportunity to lead in
- Registration of guests at check-in, including the processing of all guest reservations and the assigning and blocking of rooms
- Understanding and adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
- Communicating efficiently on room status, room status tracking, all locations, and rates
- Establishing and implementing expected guest programs and professionally handle guest requests and questions
- Actively improving hotel standards by providing relevant information such as customer feedback
- Carrying out daily front desk operations

**We are looking for individuals -**
- Who thrive in fast-paced hospitality environment
- With positive learning attitude, humble and willing to learn from the best
- With the belief that we have the power to touch lives meaningfully
- Who are willing to go above and beyond the call of duty to create awesome experiences that people will remember for years to come
- An internship in the Front Office / Rooms department is currently only available at The Warehouse Hotel.

**About The Lo & Behold Group**:
The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. While each has a personality of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to creating awesome experiences for all who walk through our doors - employees, partners and customers alike.
Our multi-award-winning properties currently include Loof, OverEasy Fullerton, Tanjong Beach Club, Extra Virgin Pizza, Claudine, Odette, The Warehouse Hotel, Po, Le Bon Funk, and Esora. We have an exciting pipeline of projects for the year ahead.
We are an established company with an impressive track record, yet we remain young at heart and maintain a strong entrepreneurial spirit that constantly challenges the status quo as we continue to expand.

Pay: $1400 per month

Job types: Full-time

Education: No education required

Work location: On-site

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