Production Support Analyst

2 days ago

Queenstown, Singapore Quess Corp Limited Full time

**Job Information**:
Industry

**Banking**
***

City

**Alexandra Road**
***

State/Province

**Singapore**
***

Country

**Singapore**
***

Zip/Postal Code

**119954**
***

The role will encompass the responsibility of
- Being a Technical Analyst and taking up the development of changes to GRC
- Implementing and supporting vendor systems components and
- Providing Level 3- Production Support
- Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested
- Getting involved in design for both the internal and vendor changes
- Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes
- Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes
- Planning, preparing, and executing system rollout and implementations
Requirements Management
a) Engage with System Analyst & SME to collate, understand and finalize functional and
technical requirements
2. Design & Development
- ) Partner with Architects and Dev. Manager to ensure solution design complies with
enterprise design principles, security, and control standards

3. Test Management
- 4. Implementation Management

**Requirements**:
2. Experience and knowledge with Aldon LM(e) product & setup is an added advantage

3. Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

4. Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)
- Be a self-starter and be able to work independently
- Be a good team player and be pro-active
- Be able to work in a fast paced and team-oriented environment and be able to manage priorities
- Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers
- Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline
- Be a quick learner - Gain working level knowledge in any new tools and technology as needed
- Have good interpersonal and communications skills

**Benefits**:
**What we can offer you**
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element
- Annual Leave. Medical Leave, Insurance Coverage, Yearly appraisal

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