Jr. Systems Engineer

1 week ago

Singapore Atlas Technica Full time

**Position Name: Jr. Systems Engineer**
**Reports to: Client Technology Manager**
**Location/Type: Singapore**

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

**Responsibilities**:

- Perform IT Support services to users onsite
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adherence to strict change control procedures

**Requirements**:

- The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills, responsibility, and follow-through
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Basic understanding of networking concepts
- Periodic travel to customer office locations within the metropolitan area will be required

**Desirable Qualities**:

- Experience working in an MSP environment
- Support of Sophos or similar product for endpoint threat management
- Basic understanding of virtualization platforms such as VMware or Hyper-V
- Experience utilizing the ConnectWise suite of products
- Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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