Payment Solutions Lead

3 days ago


Singapore WeNetwork Asia Full time

**Payment Solutions Lead**

Maintain service levels & performance of the payment gateway solutions

Define & track payment gateway performance metrics Improve payment acceptance rates & SLAs Ensure customers are satisfied with the product

Troubleshoot technical issues

Ensure the product is secure & prevent fraud

Build the vision on how the payment acceptance solutions should work and bring that vision to life.

Find opportunities to improve service levels and expand the offering

Build the roadmap together with the Product team Own the operational launch of new payment acceptance capabilities

Connect with & build strong relationships with payment infrastructure providers in the market, stay informed about the latest market trends around payment acceptance

We would love to get to know you if you have the following:
**10+ years experience**, with
**5+ years in a payments leadership role**
You can build and execute on a vision

You can come up with a vision & strategy for your team, build an action plan based on this and execute it effectively & without supervision

You make operations run like clockwork

Highly analytical and structured, can communicate effectively with people of all levels

You have strong communication & project management skills

You are used to communicating with senior executives, as well as with on-the-ground officers.

Your communication is clear and concise.

You know how to project manage large projects with a lot of dependencies


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