Payment Solutions Lead
3 days ago
**Payment Solutions Lead**
Maintain service levels & performance of the payment gateway solutions
Define & track payment gateway performance metrics Improve payment acceptance rates & SLAs Ensure customers are satisfied with the product
Troubleshoot technical issues
Ensure the product is secure & prevent fraud
Build the vision on how the payment acceptance solutions should work and bring that vision to life.
Find opportunities to improve service levels and expand the offering
Build the roadmap together with the Product team Own the operational launch of new payment acceptance capabilities
Connect with & build strong relationships with payment infrastructure providers in the market, stay informed about the latest market trends around payment acceptance
We would love to get to know you if you have the following:
**10+ years experience**, with
**5+ years in a payments leadership role**
You can build and execute on a vision
You can come up with a vision & strategy for your team, build an action plan based on this and execute it effectively & without supervision
You make operations run like clockwork
Highly analytical and structured, can communicate effectively with people of all levels
You have strong communication & project management skills
You are used to communicating with senior executives, as well as with on-the-ground officers.
Your communication is clear and concise.
You know how to project manage large projects with a lot of dependencies
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