Director Mro Operations

Summary:
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

In order to reinforce the Human Resources team in Basel we are currently recruiting for an

**Director MRO Operations**

As Senior Director MRO Operations for Singapore you will be responsible for delivering customer, financial, regulatory and compliance priorities. As a key member of the Singapore Leadership team, you will lead a team of Managers and Supervisors to ensure all MRO activities are carried aligned to Jet Aviation policy, procedures and values, meeting customer requirements. You will be collaborating closely with Sales, Operational Support and Corporate function site and regional leadership to ensure that the cohesive Jet Aviation strategy set forth for your region and site is being delivered.

Description/Tasks:

- Leads all operational MRO activities, providing guidance and decisions to meet customer service standards, financial, regulatory and compliance priorities
- Ensure cost-effective utilization of manpower and resources to support all projects completed to the agreed timeline in coloration with PMO to meet financial targets and customer expectations
- Implements initiatives which enable staff to achieve continuous improvement of maintenance practices and procedures to increase productivity, efficiency, delivering customer satisfaction
- Ensures the readiness, budgetary and availability of all aircraft related tooling and equipment, training, resource planning and contractors.
- Enable technical support for aircraft engineers and technicians on a variety of technical tasks by collaborating with Safety and Quality teams
- Lead MRO Managers to develop and recommend procedures and methods and preparation of technical reports and documentation
- Leads MRO Managers and Supervisor to support improved employee engagement and address employee relations aligned to values
- Leads the MRO team to deliver technical evaluations of events to determine root cause; recommends corrective action
- Drives a continuous improvement and quality culture and ensures that employees collaborate effectively with PMO, regional as well global support functions on streamlining processes, systems, tools and delivering to customers
- Drives a culture of trust, honesty, alignment, transparency and performance in line with JET VALUES
- Ensures compliance with applicable laws, aviation regulations, and applicable GD and Jet Aviation policies.
- Conduct business ethically according to GD Blue Book regulations, and applicable GD and Jet Aviation policies.

Qualification/Experience:

- Bachelor’s Degree business aviation or related professional field in Aircraft Maintenance from an accredited university or 10 to 15 years of relevant work experience in a P145 MRO project leadership
- Demonstrated Strong understanding of Singapore aviation regulations and requirements.
- Comprehensive understanding of MRO business priorities, applicable requirements from authorities as well as compliance
- Strong internal and external commercial awareness
- Comprehensive business aviation industry knowledge combined with practical experience
- Experience in managing mixed-level team(s) of professionals and first line managers in a diverse working environment
- Experience in setting standards and operational guidelines for MRO in collaboration with operational support (Project Management, Supply Chain)
- Very strong communication skills for strong interaction with internal and external stakeholders
- Fluent in both spoken and written English