Head of Claims

1 day ago

Singapore CMACGM Full time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Summary
Reporting to the General Counsel (APAC), the Head of Claims and Insurance will lead and manage all aspects of marine insurance, cargo claims, and vessel-related claims in the APAC region. The incumbent will oversee the Hull & Machinery (H&M), crew, cargo, and third-party liability claims, ensuring efficient claims handling, risk mitigation, and recovery optimization in coordination and in collaboration with our CMA CGM head office.

**Responsibilities**:

- Manage marine claims related to Hull & Machinery (H&M), P&I, crew, and major vessel casualties (e.g., fire, salvage, grounding)
- Conduct investigations, determine liability, and drive recovery strategies with insurers and third parties
- Oversee cargo claims and litigation across Asia, ensuring mínimal operational impact while protecting commercial interests
- Lead and develop the regional Claims & Insurance team, aligning operations with global standards and business goals
- Provide legal and operational advice on risk management, contractual clauses, and non-standard claim scenarios
- Identify process improvements and close knowledge gaps to reduce legal and financial exposure

**Requirements**:

- Strong background in marine claims (H&M, P&I, cargo), with at least 10 years of experience in marine insurance, cargo claims, and hull & machinery claims (shipowners, P&I Clubs, or maritime law firms)
- Proven leadership and negotiation skills
- Deep knowledge of maritime law, insurance practices, and regional litigation processes
- A strategic, resilient, and solutions-driven professional with excellent stakeholder management
- Occasional business travel may be required

**This role is opened for local employment only.
**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.
(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
Come along on CMA CGM’s adventure

  • Head of Claims and Operations

    1 day ago

    Singapore Hays Insurance Singapore Full time

    Head of Claims and Operations **Your new company** My client, a well respected and established MNC Broking firm is looking to onboard a Head of Claims to manage the Property and Casualty Claims portfolio for Singapore. **Your new role** You will be required to manage the end to end processes for claims across the P&C lines of business. You will be a...

  • Head of Claims and Operations

    1 day ago

    Singapore Hays Full time

    **Your new company** *** My client, a well respected and established MNC Broking firm is looking to onboard a Head of Claims to manage the Property and Casualty Claims portfolio for Singapore. **Your new role** *** You will be required to manage the end to end processes for claims across the P&C lines of business. You will be a point of contact for...

  • Claims Technology Head for APAC and EMEA

    1 week ago

    Singapore Chubb Ltd. Full time

    Claims Technology Head for APAC and EMEA Job Description Claims Technology Lead for ASIA & EMEA at CHUBB Insurance is a pivotal leadership role responsible for overseeing the strategic, operational, and technical management of Claims Technology systems (including key platforms such as Claim Connect and Fraud Detection) across all regions in Asia and EMEA....

  • Claims Manager

    12 hours ago

    Singapore ALLIED SEARCH PTE. LTD. Full time $80,000 - $120,000 per year

    ֎ High-Impact Regional Exposure֎ Career Growth & Development֎ Collaborative & Dynamic EnvironmentAs a Claims Manager, you will be responsible for the following duties:Prepare and deliver claims reports for senior management and head office reviewOversee all team-managed claim bookings, ensuring adherence to delegated authority limitsEvaluate complex and...

  • Claims Executive

    7 days ago

    Singapore Lonpac Insurance Bhd Full time

    Job Responsibilities: Provide highest customer care, responsiveness and satisfaction when managing assigned claims. Reviewing non-motor claims files - registration, settlement, update, assessment and closure of files. To send out acknowledgement letters/emails to insureds/third party claimants. Attend to telephone/email enquiries. Attend meetings/hearings at...

  • Claims Executive

    2 weeks ago

    Singapore Lonpac Insurance Bhd Full time

    Job Responsibilities: Provide highest customer care, responsiveness and satisfaction when managing assigned claims. Reviewing non-motor claims files - registration, settlement, update, assessment and closure of files. To send out acknowledgement letters/emails to insureds/third party claimants. Attend to telephone/email enquiries. Attend meetings/hearings...

  • Marine Claims Administrator

    1 day ago

    Singapore Direct Search Global Full time

    **Job Detail**: - Job Reference - M10253 - Responsible for receiving, recording, and processing incoming insurance claims. - Settle claims within the specified timeframe. - Evaluate basic policy coverage and determine its applicability to submitted claims, escalating any issues as necessary. - Respond to client inquiries in accordance with service...

  • Assistant Claims Manager

    1 week ago

    Singapore myGwork - LGBTQ+ Business Community Full time

    Join to apply for the Assistant Claims Manager role at myGwork - LGBTQ+ Business Community 4 days ago Be among the first 25 applicants Join to apply for the Assistant Claims Manager role at myGwork - LGBTQ+ Business Community This job is with Beazley, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business...

  • Claims Executive Singapore

    1 week ago

    Singapore Shipowners' Club Full time

    If interested in this role, please send us your CV and covering letter outlining why you would be suitable for this position and your salary requirements to We are now seeking a Claims Executive, legally qualified in either England, Singapore or another common law jurisdiction to join us on a permanent basis. The successful candidate will be enthusiastic and...

  • Claims Assessor

    2 weeks ago

    Singapore Prudential plc Full time $40,000 - $60,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...