Claims Executive

5 days ago


Singapore Lonpac Insurance Bhd Full time

Job Responsibilities:
Provide highest customer care, responsiveness and satisfaction when managing assigned claims.
Reviewing non-motor claims files - registration, settlement, update, assessment and closure of files.
To send out acknowledgement letters/emails to insureds/third party claimants.
Attend to telephone/email enquiries.
Attend meetings/hearings at MOM_WC, Labour Relation Dept, etc.
Other ad-hoc duties as assigned by the Head of Department.
Requirements:
Minimum GCE "O" Level, Certificates in Insurance – BCP, PGI, CGI and HI.
2 to 3 years' experience in handling non-motor claims - WICA 2019, Liability, Engineering, Maids, Fire, Marine, etc.
Familiar with MOM-EmPower system.
Good in oral and written communications.
Preferred if able to speak in Mandarin as need to liaise with Mandarin speaking clients.
A team player, possess good negotiation and customer handling skills.
This position is open to Singaporeans and Permanent Residents only.
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