Assistant Manager

2 days ago

Singapore Ministry Of Social And Family Development Full time

**What the role is**
- Description of Division/Branch:
The Gambling Safeguards Division administers gambling social safeguards and fund preventive and rehabilitative programmes for problem gamblers and their families. We are also Secretariat to the National Council on Problem Gambling (NCPG).

**What you will be working on**
- Brief description of Job Scope:
You will be part of a team that supports the NCPG to administer gambling social safeguards to protect vulnerable individuals and families from problem gambling. Your role in the division involves transforming how we serve our clientele through service improvement and digitalisation. This includes analysing operations data and collaborating with both internal and external stakeholders to uncover insights and implementing strategies to enhance customer experiences and operational efficiency.
To develop good insights and gain first-hand experience of the operational processes, you will be handling a small case load at the initial phase of your work with NCPG.

**Responsibilities**:

- Collaborate with internal stakeholders to analyse and optimize service delivery processes, streamline work processes, and eliminate bottlenecks to enhance operational efficiency.
- Collaborate with external stakeholders to understand their needs and expectations to enhance customer service experience and improve overall customer satisfaction.
- Prepare reports and presentations to communicate insights and progress to stakeholders.
- Analyse datasets, identify trends, and extract actionable insights to aid in the service transformation initiatives.
- Handle casework which includes interviewing clients, preparing reports and presenting the case to Committee of Assessors / Council Members etc.

**What we are looking for**
- Requirements:

- Tertiary qualifications in Data Science, Computer Science, Statistics or Mathematics will be an advantage.
- Strong background in service transformation, data analytics, and project management.
- Strong communication, analytical and inter-personal skills to engage a wide spectrum of stakeholders.
- Strong problem-solving abilities and a proactive mindset to identify opportunities, propose solutions and drive continuous improvement.
- A keen interest in social causes and desire to make a difference in the lives of vulnerable individuals and communities.
- Ability to work independently and in teams.
- Proficiency in data analysis tools and techniques. Experience in using data analytics software, such as Python, R or SQL etc.
- Good understanding of data visualisation tools, e.g., Tableau, Power BI.

  • Assistant Restaurant Manager

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Assistant Restaurant Manager

    1 week ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & Responsibilities SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet,...

  • Quantity Surveyor Cum Architects

    1 week ago

    Singapore HR MANAGER Full time

    Overview Quantity Surveyor Cum Architects Responsibilities Quantity Surveying Review construction plans and preparing quantity requirements. Projecting cost estimates on various materials needed for a project. Coordinating with Site Managers, Site Engineers, and other team members to ensure the project is on time and on budget. Preparing contracts, legal...

  • Product Market Manager, APAC

    2 weeks ago

    Singapore Product Market Manager, APAC Full time

    Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travelers allows us to create products...

  • Executive Sous Chef

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Under the direction of the Executive Chef and within the limits of established Kempinski procedures, assists in the direction of all aspects of the food production and Stewarding operations. OVERALL OBJECTIVES - Assist with organizing special events and special food promotions. - Assume the duties and responsibilities of the Executive Chef in their...

  • Analyst

    6 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Main Responsibilities (this list is not exhaustive) Working within an investment team to ensure the greatest impact on value for Actis and its’ investors. - Financial modelling to evaluate new investment opportunities - Carry out market research through review of third party research reports, analyse market trends by conducting primary research and...

  • Associate

    6 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore, the incumbent will be part of an exciting team to build the franchise of the business in the region. This hands-on role will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee presentations. Main...

  • Associate

    6 days ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Working as a key member of the Actis global energy infrastructure team based in Singapore. This is a hands-on role and requires an understanding, background, and genuine desire to drive best in class performance. This person will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee...

  • Operations Executive

    4 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. The incumbent is responsible for...

  • Operations Executive

    2 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards. **OVERALL OBJECTIVES** - Ensures that all guests receive prompt, cordial attention and personal...