Technical Architect

19 hours ago

Remote, Singapore Zendesk Full time

Job Description

Zendesk helps companies build better relationships with their customers. We do this by focussing not only on our excellent products but also on building our outstanding teams

We are looking for a Technical Architect who enjoys crafting solutions for conversational experiences, while helping Zendesk clients be successful on our platform. This is an exciting opportunity to join a fast-growing organization, making a difference in the Customer Experience market. If you have service delivery experience and enjoy interacting with customers who are transforming their business, we'd love to talk.

**Responsibilities**
- Seek to understand our current & new customers needs and lead technically oriented customer conversations.
- Communicate highly technical concepts to a variety of audiences, including executive-level technical decision-makers.
- Responsible for Solution Architecture Design and sharing technical solutions for customer use cases.
- Suggest workarounds to fill product gaps while working with the Product team to actively suggest product improvements based on market business needs.
- Lead highly technical discussions on a broad variety of technologies.

**What You'll Bring To The Team**
- Bachelor's Degree (or equivalent experience) and 3+ delivering consulting services and/or programming experience with languages like Ruby, Python, Java, or JavaScript.
- Experience working on multiple concurrent projects with competing priorities to bring your projects to completion.
- Excellent analytical & project management skills, including the ability to meet a business requirement with a technical solution.
- Strong solution prioritization abilities.
- Experience with RESTful API.
- Experience in various technical concepts (web development, web sockets, mobile development, backend development, automation ).
- Strong communication skills.

**Where We Work**

In this role, you’ll work primarily remotely with the support of a dynamic and caring team. We’ll provide you with the digital tools and experiences to be together-even when we’re apart. Being digital first doesn’t mean we’re digital only.

You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

  • Solution Architect

    19 hours ago

    Remote, Singapore Belden Inc. Full time

    **Belong. Believe. Be You. Belden.** Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure...

  • Building Engineer(Aws/vb)

    19 hours ago

    Remote, Singapore Career Edge Asia Pte Ltd Full time

    $5500 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: East **Responsibilities**: - Interprets plans, estimate costs and quantities of materials required. - Assists in the development of Temporary Works’ Plan, design and drawings for construction projects. - Assists in the tender process by providing technical engineering...

  • Senior Application Security Architect

    2 weeks ago

    Remote, Singapore Binance Full time

    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Senior Consultant

    2 weeks ago

    Remote, Singapore redhat Full time

    **About the job**: - The Red Hat Consulting team is looking for a Senior Consultant to join us in the Singapore. In this role, you will lead on-site delivery and implementation of modern Red Hat Application Services products or portfolio technology. You will work on pre-sales and delivery to focus on delivering quality work resulting in a positive customer...

  • Sales Director

    19 hours ago

    Remote, Singapore SmartX Inc. Full time

    **Who we are** SmartX was founded by a group of computer systems engineers and architects. Since then, it has been attracting similar professionals who are devoted to creation and seek the extraordinary. **We are expecting** a Sales Director to build direct relationships with customers and local partners in Singapore and other assigned regions in Southeast...

  • Senior Solution Engineer

    2 weeks ago

    Remote, Singapore Broadcom Full time

    Please Note: **Job Description**: - Job Overview / Behaviours Our solution architecture team is where we interact with customers, understand the problems they face in day to day life and solve those challenges using Broadcom’s out of the box software capabilities. We are seeking a Senior Identity Solutions Architect to join the team and help deliver on...

  • Azure Kubernetes Engineer

    19 hours ago

    Remote, Singapore Pinnacle Full time

    **Job Title**: Azure Kubernetes Engineer **Reports** **To**: Azure Cloud Practice Team Lead **Location**: Remote **About us**: Welcome to Pinnacle, the ultimate destination for sports enthusiasts seeking an exhilarating sportsbook and gaming experience! Established in 1998, we have solidified our position as one of the globe's foremost licensed online...

  • Design Computation Internship

    2 weeks ago

    Remote, Singapore Digital Blue Foam Full time

    Digital Blue Foam (DBF) is a Singapore-based technology company developing tools to accelerate the world’s transition to more sustainable, livable, and equitable cities. Our core product is a tool to help different stake-holders hunt and gather web-based information, generate design options, and automate BIM workflows directly in the browser. **We're...

  • Product Owner

    2 weeks ago

    Remote, Singapore Employment Hero Full time

    **Description**: **Our mission and where you fit in**: At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work - are you down for the challenge? Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving...

  • Finance Senior Analyst- Enterprise Applications

    2 weeks ago

    Remote, Singapore Binance Full time

    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...