Senior Vp, System Analysis Head

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:

- Lead, build and manage a team of IT System analysts supporting cards platform and strategic projects across the UOB franchise
- Build, manage and implement system capabilities based on understanding of the business functions and in line with the UOB architecture strategy
- Be responsible for the functional solution construct for the Cards processor (CardLink-Mainframe) platform and distributed platform teams (Remote commerce, portals, collections, loyalty and digital banking interfaces)
- Ensure cross functional analysis is carried out during requirement and solution phase, by tapping into collective knowledge of business, system analysts, operations and cross-functional technology teams
- Plan and partner with Domain architects to establish the design solution by sharing and validating options in context of requirements and technology roadmap
- Build the team's capabilities to consistently maintain the repository of system features inventory and data maps for the cards domain
- Lead and engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.
- Establish processes for system analysts to elicit detailed requirements from all impacted business and control teams and build the ability to translate the requirement insights into scalable group-wide solution with well-defined acceptance criteria
- Partner with Program managers and Business Solution Specialist to collate, understand and finalize functional requirements
- Facilitate discussion of concepts with business, Operations and technology stakeholders in order to establish use cases. Lead with establishing MVP based on priorities and cost involved
- Establish E0/E1 sizing and Tshirt sizing best-in-class models across cards technology by connecting needs, requirements with solution options and dependency factors
- Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles, enterprise design principles, security and control standards
- Inspire and drive the team to be the superior Cards Subject Matter Experts in specializing across cards systems and cultivate wider insights and hands-on delivery capabilities for the cards technology organization
- Foster an environment of technology excellence and innovation
- Manage the function validation support during UAT phases to ensure that requirement exit criteria are met correctly
- Build exceptional peer relationships with key stakeholders and be able to influence key outcomes. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
- Demonstrate energy and ability to function in an intense & complex environment demonstrating initiative and operating with an ownership attitude to deliver results.

**Job Requirements**:

- Bachelor's Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory
- More than 18 years’ track record in developing and delivering global / regional Cards capabilities for a multi-national/regional company with annual budgetary responsibility
- More than 12 years’ leadership experience in managing IT System or business analysis teams. Past roles as a Senior Business Analyst with demonstrable experience having led solution delivery for cards is a critical requirement
- Thorough knowledge of Credit Cards domain is a must. Strong technical/platform knowledge of mainframe processors like CardLink/CardPac/Visionplus and u