First Vp, Head of Technical Delivery Planning

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:
Project Planning
- Act as key liaison for new and release initiatives for Cards Technology Team
- Manage pre-approved project planning and orchestrate execution approach by Card Technology Team
- Partner with Business leaders, T&O Program managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
- Facilitate discussion of concepts with business, Operations and technology stakeholders in order to establish use cases. Lead with establishing MVP based on priorities and cost involved
- Ensure cross functional analysis is carried out during requirement and solution phase, by tapping into collective knowledge of business, system analysts, operations and cross functional technology teams
- Establish T-shirt/estimation sizing models across cards technology by connecting needs, requirements with solution options and dependency factors

Budget planning & Financial management
- Manage Strategic Workforce Planning & Resource Forecast based on Customer Journey and business strategy
- Plan and track budget - Annual Spend, Quarterly Release, Pre-Project and Project Spend
- Support procurement of asset, services and resources

Transformation & Change Management
- Drive the organization transformation initiatives through the process changes and role alignments within Cards technology.
- Be a change agent to build the team's capabilities to consistently plan, change and manage the multiple change initiatives across technology organization
- Foster an environment of technology excellence and innovation. Lead and Engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.
- Champion the planning and delivery of strategic cards and unsecured projects and ensure adherence to group architecture principles, enterprise design principles, security and control standards

Quarterly Release Planning & Management
- Oversee, plan and manage Quarterly Release Change requests for allocation to technical delivery teams
- Track utilisation against allocated capacity
- Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders
- Prepare Implementation plan per release

Resource Planning & Management
- Partner with on-shore and off-shore Delivery Managers in Resource planning, aligning to approved budget
- Track and provide status reporting of resource demand vs supply, identify and fill resource gap

Supplier Management
- Partner with UOB’s vendor management team to manage vendors
- Define and compile roles/responsibilities expected of vendors to meeting team deliverables.
- Define meaningful key performance indicators and track performance against these KPI
- Conduct RFQ/RFI, participate and influence vendor selection

Business Continuity Management
- Drive adoption of software development industry practices to foster an environment of technology excellence & innovation
- Lead all audits & reviews

**Job Requirements**:

- Bachelor Degree in Computer Science, Engineering or similar domains. Related professional / technical qualification will be advantageous although not mandatory
- More than 15 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
- More than 10 years’ leadership experience in managing IT Cards delivery teams
- Strong technical/platform knowledge on CardLink / Vision Plus, mainframe (CICS / Cob