Senior Quality Assurance Manager

1 week ago

Singapore OIP TECHNOLOGY PTE. LTD. Full time

Lead and maintain ISO 9001 certification, audits, and continuous improvement initiatives.
Develop, implement, and optimize quality processes, procedures, and documentation to ensure compliance with internal standards and regulatory requirements.
- Serve as Management Representative during external audits and certifications.
- Establish and maintain the Supplier Quality Assurance (SQA) framework, including supplier evaluation, qualification, audits, and performance monitoring.
- Collaborate with Procurement and Engineering teams to drive supplier quality improvements and corrective actions.
- Manage supplier-related non-conformities and implement robust root cause analysis and preventive measures.
- Act as the primary quality interface with customers, addressing customer quality issues, complaints, and audits.
Monitor and improve key customer quality metrics, customer returns, and satisfaction scores.
- Build and manage the team, providing leadership, training, and career development.
- Foster a culture of quality excellence, continuous improvement, and operational efficiency across the organization.
- Lead internal audits and support cross-functional teams in compliance activities.
- Drive initiatives for process improvement, risk management (e.g., FMEA), and cost of quality reduction.

**Requirements**:

- Bachelor's degree in Engineering, Materials Science, or related fields.
- Minimum 8 years of quality management experience in the semiconductor or electronics manufacturing industry, with at least 3 years in a managerial role.
- Strong knowledge of ISO 9001; familiarity with ISO 14001, or automotive standards is a plus.
- Proven experience in supplier management and customer-facing quality roles.
- Excellent problem-solving skills (FMEA, 8D, Root Cause Analysis).
- Strong leadership, communication, and management skills.
- Auditor certification (internal auditor for ISO standards) preferred.

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