Superintendent (Operations)

**Superintendent (Operations)**:
**Location**:
Singapore

**Date Posted**:
February 6, 2025

**Application Deadline**:
**OVERALL SUMMARY**

The function is to manage the marine operations activities of vessels to achieve a safe & efficient carriage of cargoes, consistent with:

- Our customer satisfaction and
- Our responsibilities towards the health and safety well-being of our ship staff and the environment.

**KEY AREAS OF RESPONSIBILITY**
- Comply with terminal and port rules and regulations and other marine industry mandatory rules & regulations.
- Advice and assist Master in the preparation for Terminal Inspections.
- Support the chartering desk and Master with information required for questionnaires, loadable and bunker requirements
- Responsible for ensuring vessel’s readiness to load the nominated cargo. To give tank cleaning advice to the Master in this regard
- Master to be assisted with compliance with the port/terminal expectations and regulations and other marine industry mandatory rules & regulations.
- Research, study and review new and sensitive ports / terminals. Communicate port information to vessels, if necessary.
- Provide Master with advice and confirm agreement / compliance with regard to the operational terms of the Charter Party (C/P).
- Fill in chartering questionnaires and confirm Master’s calculated loadable.
- Monitor vessel progress during voyage, including warranted loading quantities to optimize stow plan, weather and/or optimize the routing in compliance with C/P, speed, bunker consumptions, heating requirements, and final discharge.
- Ensure time chartered vessels comply with C/P requirements and warranties.
- Review load and discharge plans for all spot & time-chartered vessels (if necessary).
- Evaluate and negotiate with agents and approval of proforma disbursement.
- Review and approve supply of bunkers stemmed by bunker team to ensure there is sufficiency of bunker to perform the voyage (in addition to fresh water); arrange de-slopping if required.
- Responsible for ensuring vessel’s readiness to load the nominated cargo. To give tank cleaning advice to the Master in this regard.
- Arrange weather routing advice for vessels as necessary.
- Assist the Masters with selecting the most appropriate routing for the voyage, in compliance with the C/P.
- Review load and discharge plans for all spot & time-chartered vessels (if necessary).
- Evaluate and negotiate with agents and approval of proforma disbursement.
- Alert Manager/Assistant Manager regarding operational problems being encountered by the vessel during the voyage and update the progress of the voyage as necessary.
- Provide timely advice to Charterers on vessel’s movements for customer satisfaction.
- Attend to customer’s complaints and feedback promptly.
- Research, study and review new and sensitive ports / terminals. Communicate port information to vessels, if necessary.
- Ensure proper accounting of costs involved in the conduct of the voyage.
- Ensure disbursement (both voyage and owners) are properly accounted and funded.
- Monitor, review and analyze vessel performance and follow up with under
- performing ships.
- Manage, coach and motivate Operation Executive / Senior Executive to perform on the job.
- Conduct operations briefing in office (when assigned) for Senior Officers before they join vessels.
- Assist to address and verify gaps as highlighted in NCR, inspections with special attention to MOC / Charterer requirements.
- Plan, attend and report findings pertaining to routine inspection / audit assignments to vessel.
- Coordinate with SQV with regard to any implementation of quality, health, safety and environmental initiatives.