Assistant Manager/manager, CRM
6 days ago
**Job Purpose**:
**Responsibilities**:
- Collaborate with key internal stakeholders to define goals and achieve revenue targets for various types of partners and members relationships.
- Plan and execute various campaign set up, CRM/CMS management, delivery reporting and performance analysis.
- Lead key initiatives and projects from initiation to execution for membership rewards, corporate partnerships and consumer marketing campaigns.
- Ensure successful deployment of all partnership and loyalty initiatives, manage the end-to-end promotions process, including key visual assets, promotion mechanics design, drafting agreements and external communications.
- Leverage on partner distribution channels to promote and communicate Harry’s events and relevant promotions.
- Identify and initiate relationships with key partners and prepare strategic plans with each partner.
- Negotiate, draft and execute of partnership / membership agreements
- Manage both CRM and CMS platform structure and architecture ensuring it works seamlessly, troubleshoot and oversee all required information at key points in the customer life cycle.
- Optimise strategic design and user-experience of the Harry’s mobile app.
- Plan and deliver strategies for all aspects of the CRM to ensure the most effective approach to grow customer retention and meet revenue goals.
- Monitor and track effectiveness of loyalty campaigns and third-party digital solutions. Analyse results with plans and forecasts to grow customer retention and meet revenue goals.
- Working closely with all departments to ensure loyalty programs works effectively for all aspects of the company.
- Perform administrative duties such as preparation of reports, drafting agreements, CMS content management (creation, publication and maintenance) and digital assets management.
**Requirements**:
- **Only Singapore Citizens may apply.**:
- 5 - 6 years of work experience in loyalty and consumer marketing with background in customer acquisition, re-engagement and retention strategies.
- Proven track record in handling CRM and CMS management.
- Degree or diploma in marketing or related field of study
- Analytical, data iterate and detail oriented with proficiency in Excel and Powerpoint.
- Excellent presentation, communication and negotiation skills in partnerships and sponsorships contracts
- Strong project management skills with great attention to detail
- Independent, passionate and self-motivated
- Ability to multi-task in a fast-paced environment
- Strong passion for F&B and sports industry
**Job Types**: Full-time, Permanent
**Salary**: $4,000.00 - $5,000.00 per month
**Benefits**:
- Employee discount
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
**Experience**:
- Franchise Management (preferred)
-
Data Center Network Engineer
2 weeks ago
Singapore Assistant ManagerDeputy Manager Full timeYou will work alongside a team of energetic and passionate technology evangelists who are constantly thinking about making a difference to the way technology shapes one of the world's busiest port. Every ICT employee is given opportunity to innovate, influence and redefine how we work and to boldly pursue big ideas that power digital transformations for our...
-
Campus Network Engineer
2 weeks ago
Singapore Assistant ManagerDeputy Manager Full timeYou will work alongside a team of energetic and passionate technology evangelists who are constantly thinking about making a difference to the way technology shapes one of the world's busiest port. Every ICT employee is given opportunity to innovate, influence and redefine how we work and to boldly pursue big ideas that power digital transformations for our...
-
Assistant CRM Manager
2 weeks ago
Singapore MINI Full time**Responsibility**: The most edgy, energetic and exciting car company in the world needs dealers that make the brand come to life. What’s the secret to this? Quite simply, our employees. Their attitude, enthusiasm and even sense of humour set them apart and make them special. If you want to be part of this adventure, join our team! **As a MINI Assistant...
-
Assistant Director of Food
6 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The Assistant Director of Food & Beverage should contribute to and support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The incumbent must grow into the position of Food & Beverage Head of Department. **OVERALL...
-
CRM / Assistant Manager
2 days ago
Singapore OSIM International Pte. Ltd Full time**Responsibilities**: - To initiate and implement strategic and tactical CRM campaigns and constantly review and improve the effectiveness of our customer and lead journey - Oversee and manage the OSIM Elites Rewards Program together with the CRM Executives to ensure the targets set for enrolment of New customers and Retention of Existing customers are...
-
CRM Manager
4 days ago
Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full timeThe Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...
-
CRM Manager
2 weeks ago
Singapore FORIS ASIA PTE. LTD. Full time**CRM Manager/Senior CRM Manager**: About the Role: **Responsibilities**: - Develop best practices and targeting strategies for customer lifecycle campaigns (activation, retention, upsell, cross-sell, churn management, etc) in collaboration with Product, Marketing, Technical and Legal teams, through data-driven methods - Map user journeys and optimize...
-
CRM Manager Apac
6 days ago
Singapore Merlin Entertainments Full time**CRM Manager APAC**: - Job ID - 2025-8291 - Brand - Merlin Entertainments - Corporate - Employment Type - Full-Time - Location - JP-Tokyo **What you'll bring to the team**: **Campaign Execution & Management**: - Assist in the execution and delivery of CRM campaigns, ensuring they are tailored to specific customer segments and aligned with business...
-
Brand & Marketing Manager (Bangkok, Thailand)
2 weeks ago
Singapore Brand & Marketing Manager (Bangkok, Thailand) Full timeJob Description The Brand & Marketing Manager will lead brand building, marketing, and enrolment strategies for EtonHouse and Middleton Bangkok schools. This role is pivotal in strengthening market presence, driving student enrolments, and nurturing key partnerships. The Manager will collaborate with admissions, academic, customer experience, operations...
-
Assistant CRM Manager
2 weeks ago
Singapore BENCHMARK STAFFING SOLUTIONS Full time**About our client** Our client is a leader in its industry. They are growing and would like to employ a professional to join their team. **Assistant CRM Manager** **Main Purpose of the Job**: - To establish and maintain dealership customer relationship management activities to ensure increased existing customer loyalty and attract conquest customers; -...