Restaurant Manager
1 week ago
**The restaurant**:
Nestled in the heart of Singapore between the vibrant Singapore Chinatown and the lively Clarke Quay, born of wood and fire, Ember is a striking new experience that is designed to take guests on a culinary journey that explores the very heart of cooking—the open flame.
**About the Role**
We are looking for a Restaurant Manager to manage the business, people and strive for excellence in every detail of the operations. You must be someone who love to interact with guests, a sharp eye in identifying the service gaps and improvements and a strong passion for F&B.
**Job Duties**:
- Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)
- Display Leadership to create a motivated working environment for the team.
- Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.
- Project and set monthly KPI
- Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations according to government regulations.
- Control operational costs and identify measures to cut waste
- Generate reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
- Lead in implementing policies and protocols that will maintain future restaurant operations
**Job requirements**
- At least 3 years in a managerial position in F&B industry
- Motivated (Leadership), result-oriented(result-driven) and a fast learner
- Good organizational and planning abilities
- Excellent interpersonal and communication skills
- Positive attitude with ability to influence and lead
- Computer literate and with excellent interpersonal skills
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