Regional Payroll and Benefits Lead, Apac

**Overview**:
**Reference**
668168

**Salary**
SGD/annum

**Job Location**:

- Singapore

**Job Type**
Permanent

**Posted**
28 November 2024

**Background**:
Charles Taylor is a global leading provider of professional services to the insurance industry. We are a profitable, growing organisation that is highly regarded in the insurance industry as a top-tier provider of professional services, employing some of the industry’s ‘best in class’ professionals and technical experts. Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality, and support, and we look for employees to join us who exemplify these values and our ethos.

As part of a finance improvement programme, we are in the process of transforming our global payroll to standardise processes, improve controls and enhance reporting through a cloud-based SaaS solution integrated with Microsoft Dynamics365 Human Resources software. We have appointed a single party payroll administrator under a master contract with local payroll in each region governed under that master contract.

**The Role**:
This role will be responsible for implementing, managing, and executing the regional payrolls within the Payroll & Benefits COE. It requires strong technical payroll & benefits knowledge, experience and understanding of global payroll and benefits management, stakeholder relationship management as well as project delivery and merger and acquisition integration. The role sits within the Payroll, Benefit and Reward team within HR, and will work closely with HR Ops, HR Business Partners, and Finance in the delivery of payroll and benefits activities.

**Key Responsibilities**:

- Leading the accurate and timely running of all payrolls under scope, whether managed through the COE team or by oversight through local teams.
- Lead, check and approve all Payroll activities across the Region, and ensuring data security, integrity and accessibility across HR, Payroll and Finance systems.
- Develop systems, procedures, and controls to ensure strong governance and compliance of payroll & benefits activities and processing.
- Ensure that all Payroll & Benefits technical and governance required documentation such as SOP’s, checklists, and country guardrails are created and maintained, and understood by all stakeholders.
- Drive advanced data analysis to provide strategic insights and help guide and mentor the junior analysts in effective analytical techniques and to improve processing and data management across Payroll & Benefits.
- Independently manage external stakeholder relationships, enabling a proactive management of our account, invoices, CSAs, and KPI/SLAs for the respective region.
- Independently manage internal stakeholder relationships, building high levels of trust and confidence and anticipating and addressing stakeholder and business needs proactively.
- Lead the execution of complex Payroll and Benefits programs to include implementations, project management, M&A integration, renewals, transfers, vendor changes, and optimisation projects within your regional payrolls.
- Work with local HR and the Business on the review and approval of renewals and ongoing management of Benefits, where they are not managed under the COE function.
- Line Manage and mentor Junior Analysts, including helping to manage their day-to-day, including checking payrolls and data processing accuracy, alongside proactive work planning.
- To act as cover in the absence of other allocated Regional Payroll & Benefit Leads as required.

**Required Skills**:

- Proven track record of multi-country payroll management with relevant experience in the specified region. Australia, Singapore, and Hong Kong experience is essential.
- Experience of benefits processing, and ideally management of programs and plans, including renewals.
- Solid stakeholder management experience with good influencing abilities and business partnering skills.
- Strong communication (written and verbal), interpersonal, and influencing skills.
- Proactive, agile, analytical and solution orientated.
- Ability to work independently, and coordinate multiple workstreams through planning, prioritising, and multi-tasking in a fast paced, ever-changing environment.
- Knowledge and understanding of HR, Benefits, and Payroll interfaces and the upstream and downstream impacts.

**Why join Charles Taylor?**:
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning and Developm