Technical Customer Support Engineer
5 days ago
**For companies hellbent on growth, Rapyd is the global fintech partner that simplifies and advances commerce in every market.** Rapyd lets you build bold. Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere. From famous Fortune 500s to ambitious neighborhood upstarts, our payments network and powerful fintech platform make it easy to pay suppliers and get paid by customers—locally or internationally. With offices in London, Tel Aviv, San Francisco, Denver, Dubai, Miami, Singapore, Iceland and Hong Kong, we know what it takes to make cross-border commerce as friction-free as being next door. We're boldly building it—so you can grow your business. **As a Technical Customer Support Engineer you will be responsible for**: - Be the first line of defense and escalation for any technical issues - Handle customer requests and maintain Rapyd's SLA & customer satisfaction - Escalate and own issues internally and externally with service providers / partners - Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customer's issues - Cover "on-call" shifts as needed to support our global coverage model **Requirements**: - At least 2 years’ experience as technical support (Level/Tier 2) - At least 2 years’ experience with SaaS products - Knowledge in API, bug reporting tools - Must - Significant customer facing experience - Great technical writing and verbal communication skills - Strong debugging skills with multiple tools - Experience in a payments industry - an advantage - Knowledge in the following tools: SQL, Postman, AWS dashboards, Kibana, Jira, Salesforce, confluence and AWS dashboards - an advantage. - Experience in a fast-growing organization - Fluent in English (writing & verbal)
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Technical Support Engineer
12 hours ago
Singapore NEXTLABS INTERNATIONAL PRIVATE LIMITED Full timeNextLabs is a security software company focused on developing mission critical next generation policy enforcement infrastructure and system software. NextLabs provides large enterprises with active, policy-driven control of their information network wherever and whenever it is used by employees, contractors and partners. Our policy management platform and...
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Customer Technical Support Engineer
6 days ago
Singapore NOKIA Full timeNokia is seeking a highly motivated and experienced Customer Technical Support Engineer to join our team. The Customer Technical Support Engineer provides 'advanced' technical and product support within Care service delivery. A global position in a 24x7 support environment with a responsibility to work on complex troubleshooting cases, especially at solution...
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Technical Customer Support Engineer
2 weeks ago
Singapore (Remote) ClickHouse Full time $120,000 - $180,000 per yearAbout ClickHouseRecognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With over 2,000 customers and ARR that has more than quadrupled over the past year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. ClickHouse's incredible...
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Technical Customer Support Engineer
1 week ago
Singapore Rapyd Full time**Rapyd Is Building the Future of Fintech!** Rapyd is a financial technology company that allows businesses to accept and make payments anywhere, using any method. By building the largest local payments network, we’re unleashing global opportunities, letting businesses reach new markets faster and giving more consumers access to innovative goods and...
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Technical Customer Support Engineer
2 weeks ago
Singapore FCS Careers Pte Ltd Full time**About the Company** Our Client is a fast-growing and disruptive financial technology company. **Responsibilities**: - Address and troubleshoot technical issues that are escalated from customer support teams; - Work closely with customers and with internal teams to ensure reliability of systems; - Create monitoring tools to keep track of issues in after...
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Customer Support Director
2 weeks ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeThe Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...
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Customer and Technical Support Engineer
3 days ago
Singapore Thales Aerospace Communications Full timeJob Overview - Technical support on Thales Aerospace Communications products - Solve customer concerns or coordinate problem-solving activities - Technical follow-up of equipment in service - Support major airlines - Ensure customer satifaction on all our civil and military programs - Escalation of Support Cases to the Service and Support Manager -...
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Technical Support Engineer
5 days ago
Singapore SECUREVISION PTE. LTD. Full time**Join Our Team as a Technical Support Engineer!** Are you a technically proficient individual with a passion for providing exceptional customer support? Do you have experience in network switches configuration, and setting up and configuring door access and CCTV systems? If so, we invite you to join our team at Securevision Pte Ltd. **About...
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TECHNICAL SUPPORT ENGINEER
12 hours ago
Singapore PH HYDRAULICS & ENGINEERING PTE. LTD. Full timeWe are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...
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Technical Customer Support Engineer
5 days ago
Singapore ClickHouse Full timeTechnical Customer Support Engineer - Australia or Singapore About ClickHouse Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the fastest OLAP database globally. The company empowers users to generate real-time analytical reports through SQL queries, emphasizing speed...