Salesforce Business Analyst

3 days ago

Central Singapore BBGC Full time

**Job Title: Business Analyst**

In this role as a Business Analyst, you will be a pivotal member of the Product Team, focusing on the

maritime domain within the metals mining and trading industry. Your role involves collaborating with

the Engineering team to support the development and enhancement of platforms that cater to the

unique needs of maritime operations in the metals trading sector. Your primary duties will include

understanding and analysing maritime-specific business requirements, documenting these

requirements, defining project scopes, and ensuring that the deliverables align with the business'

strategic outcomes.

**Responsibilities**:

- Support in converting maritime-specific business requirements into functional specifications,

ensuring that these are clearly communicated and understood by the technical team.
- Play an active role in agile project teams, contributing to sprint planning sessions with a

focus on business goals and priorities.
- Conduct sessions for process mapping, ensuring a comprehensive understanding of

operational flows and identifying overlaps and synergies across different business functions.
- Link immediate operational needs with long-term strategic plans, working closely with

Product Managers, Product Owners, and Delivery team.
- Collaborate with QA testers and developers to ensure the delivery of high-quality solutions.
- Establish and maintain effective relationships with business stakeholders, managing their

requirements, operational issues, and queries.

**Knowledge and Experience**:

- Bachelor’s degree in computer science or a related field.
- Experience in digital product delivery, preferably within the maritime sector of the metals

mining and trading industry or commodities industry
- Familiarity with maritime operations, especially in relation to metals mining and trading

(Desirable).
- Additional knowledge in human-centered design or design thinking is advantageous.

Personal Attributes:

- Demonstrated leadership qualities with a service-oriented mindset.
- Excellent communication skills, adaptable to a diverse range of cultural and professional

backgrounds.
- Strong analytical skills and the ability to break down and solve complex problems.
- A sense of ownership and responsibility for projects and tasks.
- Customer-focused, with a clear vision of end goals and customer satisfaction.

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