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Cleared Derivatives Programme Manager
2 weeks ago
**Position Type**:
Full time
** Type Of Hire**:
Experienced (relevant combo of work and education)
** Education Desired**:
Bachelor of Engineering
** Travel Percentage**:
5 - 10%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
**What you will be doing**
Lead a team in the successful delivery of change to managed services customers. This includes the delivery of end-user/business change, mandatory and maintenance projects, and responsibility for the change deployment and certification process.
- Lead teams of people delivering change services to managed services customers.
- Build a strong, capable team positioned to deliver high quality services to managed services customers now and in the future.
- Attracts and retains talent required to deliver outstanding client service.
- Manages assignment of personnel to appropriate initiatives, performance evaluations, career planning and succession planning.
- Build and maintain strong customer relationships.
- Ensure customer satisfaction with the change services provided to them.
- Ensure customer environments are highly available and stable, and meeting customer needs.
**What you bring**:
- Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience.
- 15+ years work experience in the listed derivatives business, of which at least 10 years as a project manager / business analyst and 5 years as a program manager.
- 10+ years work experience as a people manager, leading teams across multiple locations and time-zones.
- Thorough understanding of project/program management techniques and methods, supported by accreditation in a formal methodology, such as PMP or PRINCE2.
- Excellent knowledge of project performance evaluation techniques and key metrics.
- Working knowledge of Microsoft Project and other book of work management toolsets such as Jira.
- Ability to network effectively, negotiate well and influence internal and external stakeholders.
- Confidence to remain calm in high pressure situations.
- Strong client presentation skills.
- Experience of working with senior management.
**What we offer you**:
- Competitive salary
- Attractive benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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