Desktop Support Engineer
1 day ago
**Role**:
- Provide operational support for trading and tech teams, ensuring smooth hardware and software functionality.
- Build and deploy automation tools to enhance monitoring and IT efficiency.
- Manage user access, permissions, and system configurations within Active Directory.
- Maintain IT documentation, hardware inventory, and software licenses.
**Responsibilities**:
- Setting up and configuring desktops, laptops, printers, and related hardware.
- Assisting with procurement and vendor management for IT equipment and services.
- Maintaining a structured knowledge base of common issues and solutions.
**Skills Required**:
- Proficiency in Windows, macOS, and Linux operating systems.
- Experience with Active Directory, networking administration (TCP/IP, Wi-Fi, VPN, DNS, DHCP), and remote desktop tools.
- Strong troubleshooting and problem-solving skills in IT hardware and software.
- Excellent communication skills and the ability to work independently.
- Experience with JIRA/Confluence for issue tracking is a plus.
- Certifications in Microsoft Active Directory or ITIL Foundation are a bonus.
ITSupport #DesktopEngineer #TradingTechnology #TechOperations #Windows #Linux #MacOS #Networking #ActiveDirectory #Automation #FinanceTech #ITJobs #IncidentManagement #QuantTrading #CyberSecurity #Infrastructure
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