Assistant Manager, End User Workspace Specialist

1 week ago


Singapore Sumitomo Mitsui Banking Corporation (SMBC) Full time

**Responsibilities**:

- Lead on-going projects for end user workspace to enhance the experience of collaboration, mobility, performance, security, and service level.
- Contribute in the development of digital workspace and desktop engineering.
- Provide expertise to regional teams and collaborate with Japan head office stakeholders.
- Provide timely escalation and resolution of major issues to management and Head Office teams.
- Act as liaison between end users and IT team to understand business requirements for end-user services, design and implement new solution or enhancements.
- Partner with planning section to ensure alignment of all platform architecture processes, standards, strategies and roadmap.
- As a solution architect, understand and realize target architectures and coordinate with internal teams, partners/vendors and key stakeholders.
- Prepare and present regular project reports and documentations.
- Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.

**Job Requirements**
- Bachelor’s Degree in IT, Computer Science or equivalent with min. 6 years of experience supporting IT End User Service in a large organization.
- Microsoft certification - Intune, MS 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
- ITIL Certification with good understanding of ITIL Change, problem, and incident management frameworks.
- In-depth knowledge on Microsoft 365, Group Policy, Active Directory Trusts, Active Directory Sites and Services, DNS, DHCP, and DFS.
- Knowledge in ID authentication architecture to achieve Single Sign On between on-premise and private cloud environment.
- Knowledge and practical experience with Microsoft Intune and Windows 10 OS control.
- Proven experience in solution, architecture, design for client OS engineering, virtualization.
- Proven experience in collaboration and workgroup for project delivery.
- Prior working experience in a bank or financial institution is an advantage.
- Good communication, interpersonal and presentation skills.



  • Singapore FRONTIER FORCE TECHNOLOGY PTE LTD Full time

    As an End User Support Specialist, your primary responsibility will be to provide technical assistance and support to end users within the organization. You will play a crucial role in ensuring that employees have the necessary tools and resources to perform their job effectively and efficiently. **Responsibilities**: - Provide technical support: Respond...

  • End User

    2 weeks ago


    Singapore Flintex Consulting Pte Ltd Full time $40,000 - $60,000 per year

    Experience Level: Entry-Level (0-2 years of experience preferred) Job Summary: We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect...

  • End User

    2 weeks ago


    Singapore Flintex Consulting Pte Ltd Full time $30,000 - $60,000 per year

    Job Type: 1 year contract Experience Level: Entry-Level (0-2 years of experience preferred) Job Summary: We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing...


  • Singapore TANGSPAC CONSULTING PTE LTD Full time

    **Position: Workspace Specialist (Intune/MDM/Endpoint Devices)** **Employment Type: Permanent** **Location: Changi Business Park **Chartered Transport available from Bukit Panjang, Jurong East, Yishun and Sengkang. **Responsibilities**: - Lead on-going projects for end user workspace to enhance the experience of collaboration, mobility, performance,...


  • Singapore Sennheiser Full time

    Sound made by Sennheiser - For more than 75 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage. For us, the audio...


  • Singapore GOLDTECH RESOURCES PTE LTD Full time

    We are looking for a forward-thinking End User Computing Solution Architect to join our team and lead the transformation of our digital workspace. This role is ideal for a technology leader with strong expertise in Microsoft ecosystem solutions, endpoint management, and workspace modernization who thrives in driving enterprise-level IT initiatives. What...


  • Singapore PARTIOR PTE. LTD. Full time

    **Company Background - Partior Pte Ltd** Acknowledging that the future of global payments is on the cusp of a fundamental shift, DBS, J.P. Morgan, and Temasek have developed an open industry platform to reimagine and accelerate value movements for payments, trade, and foreign exchange settlement in a new digital era, through a newly established technology...


  • Singapore Mandai Wildlife Reserve Full time

    Advertised on: 09 Sep 2024_ Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s...


  • Singapore Posh Full time

    The key responsibilities include: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting techniques. -...


  • Singapore Kuok (Singapore) Limited Full time

    **The key responsibilities include**: - Provide level 3 technical support on end user computing. - Regularly look for ways and tools to streamline and automate various administrative tasks in end user computing. - Participate in the IT Service Desk modernization project. - Train service desk staff on operational procedures and troubleshooting techniques. -...