Senior Product Manager
3 days ago
COMPANY DESCRIPTION
NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life through digital services in the area of daily essentials, health and community care, childcare and education as well as financial services.
**The Team**
We believe that diversity is key to driving an innovative, cohesive, productive and fun workplace Hence, at NE Digital our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one
Contributing to a social purpose through technology, our team of passionate and dedicated folks are spread into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health and among others
**Creating technologies that impacts**
DESIGNATION : Senior Product Manager (Offers)
RESPONSIBILITIES
NE Digital is currently hiring for a Senior Product Manager to join the Pricing tribe. The Offers role within the Pricing tribe will define offers and promotional strategies to optimise the growthand profitability for our Grocery and Food businesses, online and in-store. We are excited by short feedback loops and strive to always deliver a better experience for ourcustomers. You will be working closely with the business and tech team to chart out the product approach and technologies required to move the FPG businesses from 0 to 1 and then from 1 to100. You will be reporting to the Product Management Lead.
**Responsibilities**:
- Contribute to the product vision, roadmap for FPG-wide offers and promotions
- Make principled decisions on feature and backlog prioritisation
- Hands on evaluation and setup of systems to meet business needs
- Transform input and ideas from various sources (eg. customer feedback, businessrequirements, metrics, competitor research) into user stories and functional specifications.
- Define product and business metrics that are meaningful, tangible and actionable
- Be hands on in the product life cycle from conceptualisation to development to release
QUALIFICATIONS
- 4-8 years experience in product management roles, leading discovery with business stakeholders, crafting and prioritising backlogs and validating assumptions
- Experience in customer experience management, customer behavior analysis, user experience design and user interface design
- Strong stakeholder management, problem solving and decision making
- Excellent analytical skills with 'big picture' mindset and attention to relevant details, especially in the areas of pricing and feasibility analysis
- Resilience, drive and getting-things-done mindset
- Possess the ability to inspire and influence key internal and external stakeholders and build and manage wider relationships
- Seen as a key industry expert in the offers/pricing domain in online and/or in-store retail
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