Avp, Infrastructure Engineer

2 weeks ago

Singapore DBS Bank Full time

Business FunctionGroup Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Responsibilities: ? Support NICE/Verint recording platforms, including user configuration, troubleshooting, and live verification. ?
Perform maintenance tasks such as patching and testing. ? Engage with stakeholders on L1?L2 operational and technical issues. ?
Monitor ticket queues and document support processes.Requirements:

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