Specialist, Community Activation

**Job no**: 492544
**Work type**: Fixed Term Full-time
**Location**: All locations
**Categories**: Corporate Services

**Critical Work Function**

**Job Tasks & Responsibilities**

**User Design and Data Analytics**

Conduct research and analyse data to design inclusive spaces, evaluate placemaking impact, and develop tools, frameworks, and reports for sustainable practices
- Conduct social research to understand needs, preferences, gaps of various target audiences (such as adults with disabilities, caregivers, community members, and enterprise partners), including understanding their demographics and psychographics
- Collect and analyze data to evaluate the effectiveness of placemaking initiatives in promoting community engagement and inclusivity
- Use data insights to inform the design of physical spaces (e.g Social Town) and programming that foster social interaction and a sense of belonging
- Develop user-centered design frameworks to ensure placemaking projects are accessible and inclusive for all
- Design methods and create tools (e.g. surveys, focus groups, and interviews) to gather feedback on placemaking efforts from stakeholders and participants.
- Produce regular reports with visual analytics to showcase the impact of placemaking initiatives and the use of the physical spaces (e.g. Social Town), including developing relevant playbooks

**Partnerships and Engagement**

Build and nurture partnerships with stakeholders to align objectives and sustain placemaking projects
- Identify, build, and nurture relationships with key stakeholders, including government agencies, community groups, enterprises, and befrienders
- Serve as the primary liaison between RC and external partners to ensure alignment with shared objectives
- Organise and facilitate workshops, focus groups, and events to engage the community in co-creating placemaking initiatives
- Collaborate with ACE teams to raise awareness of placemaking activities and inclusive physical spaces (e.g. Social Town) through campaigns and outreach efforts
- Develop strategies to secure funding from external partners
- Foster a culture of collaboration by encouraging cross-sector partnerships (e.g. healthcare) to sustain placemaking projects

**Project Management**

Plan and manage placemaking initiatives, ensuring timely execution, budget adherence, and quality outcomes
- Plan, coordinate, and execute placemaking initiatives from inception to completion, ensuring timelines and milestones are met
- Manage project budgets, ensuring effective allocation and utilisation of resources
- Oversee the day-to-day operations of placemaking projects, addressing issues promptly to maintain quality and progress
- Identify risks and barriers to the success of the projects and proactively put in place risk mitigation measures
- Develop and document policies and processes for placemaking activities and the use of inclusive physical spaces (e.g. Social Town)
- Monitor and evaluate project outcomes against predefined goals, using both qualitative and quantitative measures
- Create detailed project updates and recommendations
- Ensure compliance with relevant regulations, safety standards, and organisational policies during project implementation

**Job Holder Requirements**

**Qualifications and Experience**
- Bachelor’s degree in any disciple
- Minimum 4 years of experience in experience design, spatial design, and/or social research
- Demonstrated ability to influence and collaborate with Unit and/or Department Leaders and cross-functional stakeholders

**Knowledge and Skills**
- Agility: Able to work in a fast-paced environment and has high change agility to adapt to versatile, uncertain, complex and ambiguous (VUCA) situations
- Stakeholder Engagement: Confident in engaging stakeholders across various levels, including leadership and management levels. Possess relationship building skills to collaborate with other units or departments
- Data-oriented: Able to work with qualitative and quantitative data sets comfortably and independently
- Systems Thinking: Able to appreciate and examine linkages and interactions between the components of the entire system (i.e. entire organisation, such as but not limited to people, policies, processes, and practices)
- Analytical Ability, Problem Solving & Strategic Thinking: Ability to assimilate and analyse information quickly and accurately, and to think strategically, and make sustainable recommendations
- Reporting: Ability to draft reports at a professional level, undertake research and synthesise information to prepare written advice and produce high level correspondence.