Business Development Manager, Scale-global

**Posting Start Date**:09/04/2025

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

SCALE-Global is a Unit within SCALE that incubates innovative curriculum and delivery structures for our participants, who come from a diverse range of age-groups, countries, and industries. This is a rare opportunity to contribute to the building of a unique set-up that seeks to transform the way higher education is delivered. If you thrive in an environment that values disruptive thinking and innovative problem-solving and would love to do purposeful work that can impact education and employability, join us in our mission to build great products that shapes aspirations and livelihoods

**About the Role**

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

**Key Duties and Responsibilities**:

- Opportunity Development: Identify and define potential opportunities, develop comprehensive engagement plans, and oversee projects from inception to deal closure.
- Market Insights: Stay updated on global industry trends and current events related to the future of work, extracting valuable insights to inform strategic decision-making.
- Client and Partner Relationships: Cultivate and maintain strong, productive relationships with clients and partners, utilising market insights to strategically position NUS’ lifelong learning products.
- Stakeholder Engagement: Lead demand-side engagements, fostering trust, collaboration, and exceptional customer experiences with both internal and external stakeholders.
- Customer Advocate: Serve as the voice of the customer within the organisation, continuously sensing customer needs and market dynamics and effectively communicating these insights.
- Cross-functional Collaboration: Build strong collaborative relationships across functions, working closely with SCALE's business units, as well as various NUS Schools, Faculties and Research Centres.
- Value Proposition: Effectively convey NUS’ and SCALE’s value proposition to stakeholders.
- Institution-building: Support critical institution-building projects that enable SCALE to fulfil its mission sustainably and at scale.

**Requirements**:
**Academic & Professional Certification**
- Bachelor’s degree in any discipline from a reputable university.
- Proficiency in written and spoken English is essential.
- Proficient in Microsoft Office suite.

**Experience & Attributes**
- Demonstrated track record with a minimum of five to six years in project management within a fast-paced environment.
- At least one year of commercial business development experience.
- Previous experience in executive education and/or programmes for youths is preferred.
- Prior experience with customer relationship management systems such as Salesforce, is a plus.
- Passionate and enthusiastic to contribute to a mission aimed at transforming the higher education landscape.
- Exceptional project management skills to oversee multiple workstreams and engage with senior-level stakeholders in diverse settings.
- Possess an entrepreneurial mindset, a high degree of collaboration, and an adventurous spirit.
- Confident to make informed decisions, take ownership and responsibility of choices.
- Willing to take necessary actions, even in challenging or unfavourable situations, to achieve positive outcomes.
- Possess the courage to provide direct and actionable feedback in a clear and respectful manner to foster growth and improvement for the team.
- Highly self-motivated with the capability to work independently and efficiently.

**More Information**

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Scale-Global

Employee Referral Eligible:
Job requisition ID : 28475