Assistant Manager

5 days ago

Singapore Region Diversified Full time

**Job ID**:

- Provide Technical Risk Management services supporting Marine underwriters and business development team to achieve profitability and growth of marine business and ensure compliance with the regulatory policies.
- Process and manage claims for Marine Hull & Liabilities according to the company guidelines and best practices.
- Quality Control of Claims (Marine Hull & Liabilities) and Technical Risk Assessment to achieve targeted profit.
- Monitor technical risk and claim trends.

**Technical Risk Management**
- Ensure consistency in risk acceptance and adherence to any relevant standards applicable in the company, country and internationals;
- Provide Technical Risk Management service to support underwriting/distribution activities;
- Provide technical support/services to underwriters;
- Conduct risk assessment surveys relating to ship’s machinery and hull when needed;
- Assess technical risk and determine the marine insurance coverage position on the aspects of damage, collision and grounding, fire and explosion, salvage operation, etc;
- Perform risk and loss control analysis and identify areas for improvement;
- Maintain accurate loss information and prepare reports, as needed, for claims reviews, actuarial analyses and other risk management purposes;
- Provide technical expertise in the area of Marine to the team;

**Claims Management for Marine Hull and Liabilities**
- Appoint an appropriate service providers to investigate circumstances and severity of loss to protect the Company’s interest in situation where the loss event could potentially trigger a significant financial exposure for the Company;
- Liaise with the marine surveyors, survey agents and other experts and monitor their output from a technical quality and service point of view;
- Liaise with P&I Clubs, shipowners/managers or surveyors on all claims related matters;
- Handle claims made on marine insurance policies;
- Interpret and advise claims adjustors of marine insurance policy;
- Recommend claims adjustors on settlement of claims under the applicable terms and conditions of marine insurance policy;
- Ensure adherence to legal requirements, industry regulations and customer quality standards set by the company;
- Track clients performance and provide insight on client’s risk profile prior to renewals;
- Negotiate with intermediaries, adjusters and claim team on any disputed or contentious claim with a view to attain an amicable and reasonable settlement;
- Develop and maintain the professional reputation of the company with brokers and clients;

**Requirements**:

- **Possess 5 to 8 years of relevant experience in sea-time, with a good understanding of the various facets of ship design - function, appearance and safety.**:

- Diploma or Bachelor's degree in Marine Engineering, Civil Structural Engineering or Engineering in Marine Technology;
- Diploma or any related **certification in General Insurance**.
- Some legal knowledge (i.e. Maritime Law) would be an added advantage.
- Critical thinking, writing skills, complex problem solving, complaint handling and service oriented.

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