Senior Technical Support

3 days ago


Ubi, Singapore One Vogue Pte Ltd Full time

**Responsibilities**:

- Plan and monitor daily operation activities and technical operation team.
- Identify and resolve complex technical issue with team members
- Stay updated with industry trends and best practices in cloud computing, system administration, and managed services.
- Enhance cloud production service availability.
- Identify opportunities for automation and optimization
- Ensure compliance to both internal, external SLA and government IM8 policies
- Monitor key performance metrics of support team

**Requirements**:

- IT operations & infrastructure technical support roles
- Technical support ticketing system
- Windows / Linux
- Cloud environment ( AWS, Azure, GCP )

Mark Lee
Reg No. R1983024
One Vogue Pte Ltd
EA License: 19C9629

**Salary**: $4,500.00 - $5,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person



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