Outlet Manager

1 day ago

Singapore STUFF'D VENTURES PTE. LTD. Full time

The Outlet Manager is responsible leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:
**Outlet Operational**
- Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Stuff’d standards of hospitality in all interactions
- Administer timely inventories requisition and receiving procedures
- Monitor and foster service quality and customer satisfaction
- Formulate strategies to minimise waste production
- Identify and establish internal and external stakeholder relationships
- Lead team to implement and carry out changes required in the outlet
- Manage crisis situations
- Ensure outlet and equipment are in working condition
- Manage the customer experience thru different platform, by encouraging social media reviews and ratings
- Responsible to provide timely communications to internal and external stakeholder
- Provide timely feedback to the Area Manager with regards to outlet activities

**Safety Compliance**
- Conduct scheduled food audit are carried out timely and accurately
- Ensure compliance with operational standards as well as safety and hygiene regulations
- Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
- Communicate safe work procedures and safety rules and ensure compliance of team member
- Understand and identify hazards and implement effective risk control measures
- Ensure all SFA guidelines are adhered in the outlet
- Ensure food safety in accordance to Stuff’d SOP

**Manpower**
- Assist to forecast resource and manpower needs
- Plan weekly schedule to ensure staffing levels based on business needs
- To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
- Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
- Lead, motivate and train team member to boost staff morale and facilitate succession planning
- Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

  • ASSISTANT OUTLET MANAGER

    1 week ago

    Singapore Monster Curry Full time

    Overview This position is responsible for managing the floor operation with the direction of the Area Manager on day to day business of the outlet and also assist to manage outlet profit and loss performance as well. Responsibilities Understands the company culture and exemplifies the brand style Lead and demonstrate the basics (Smile, greeting, responding,...

  • Outlet Manager

    1 week ago

    Singapore AIZIXIANBING PTE. LTD. Full time

    **BAKERY Outlet Manager - AI ZI CRISPY PASTRY (Singapore)** **Join Our Team & Help Create a Deliciously Crispy Pastry Legacy!** AI ZI CRISPY PASTRY, a thriving bakery renowned for its uniquely crispy pastries, is seeking an experienced Outlet Manager to join our team in Chinatown, Singapore. If you are a passionate, proactive, detail-oriented leader with a...

  • Outlet Manager

    1 week ago

    Singapore DANLAO PTE. LTD. Full time

    Manage and be accountable for outlets’ overall operations - Update training handbook and standard operating procedures for outlet operations - Manage outlet schedules - Develop strategies and streamline work processes to improve productivity - Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning - Forecast...

  • Outlet Manager

    3 days ago

    Singapore Cristofori Music Pte Ltd Full time

    We're looking for a dedicated and enthusiastic individual. 1. Oversee the daily operations of outlet for efficient operations. 2. Led a team in achieving business targets and overall performance of outlets. 3. Maintain and improve established quality and service standards. **Job Requirements** To qualify as an Outlet Manager, you should possess the...

  • Outlet Manager

    3 days ago

    Singapore NIWA PTE. LTD. Full time

    **Job Scope** - Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard - Oversees smooth operations of up to 3 outlets - Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation -...

  • Outlet Manager

    1 week ago

    Singapore HOME TASTE NO.6355 PTE. LTD. Full time

    The Outlet Manager is responsible for overseeing the daily operations of the restaurant outlet, ensuring excellent customer service, maximizing profitability, and maintaining high standards of food quality and cleanliness. The Outlet Manager will also be responsible for managing and developing the outlet's staff, ensuring they are trained and motivated to...

  • Outlet Manager/senior Outlet Manager

    1 week ago

    Singapore ENBITON @JEM PTE. LTD. Full time

    **Job Description**: - This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well. - Direct prompt customer delivery within the established SOPs. - Learn and be competent in both service and kitchen staff...

  • Outlet Manager

    1 week ago

    Singapore LE NOIR MBS PTE. LIMITED Full time

    **JOB DESCRIPTION: 1. Oversee the daily operations of outlet for efficient operations. 2. Plan and assign daily workloads to outlet associates. 3. Develop and enforce established policies and procedures. 4. Establish operational strategies to meet quality and customer service standards. 5. Develop marketing strategies to improve sales and...

  • Assistant Outlet Manager

    3 days ago

    Singapore MIXUE PRIVATE LIMITED Full time

    Job scope: Responsible for implementing business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for the recruitment, training and motivating staff, and...

  • outlet manager

    2 days ago

    Singapore LAO HUO TANG F&B PTE. LTD. Full time $60,000 - $120,000 per year

    1. Overall PurposeThe Outlet Manager is responsible for overseeing the day-to-day operations of the outlet to ensure smooth functioning, excellent customer experience, profitability, and compliance with company standards and policies.2. Key ResponsibilitiesA. Operations Management Oversee daily operations, including opening and closing procedures.Ensure the...