Product Manager, Growth

Job Description:
Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere

We are looking for a Product Manager based in our Singapore office. This role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world. You will tackle emerging challenges in growing our user base around the world. The Product Manager role will report to the Lead Product Manager in the Singapore office.

Key Responsibilities Include:
- Define the product strategy and build the product roadmap to fuel exponential yet sustainable growth- Identify market trends and customer needs to inform new products and features- Drive the entire product lifecycle, from conception to launch, along with post-launch analysis and continuous improvements- Define, measure and improve key product metrics through feature and experiments- Partner effectively with talented engineering, design, data teams, and internal stakeholders to execute on the product plan- Define clear product specifications, user stories and product success metrics as well as align operational plan with key stakeholders like marketing and customer support teams- Manage the feature delivery related project management from engineering sprint planning, development milestone tracking, production rollout and post-production iteration- Act as a key advocate for our passionate fans- Being hands-on and comfortable doing whatever it takes in order to ship a successful product and to delight our users

**Requirements**:
- 5 years of experience in product management- Experience in designing simple and intuitive user interfaces; ability to create examples through wireframes and mock-ups- Exceptional attention to detail and organization skills- Excellent oral and written communication skills; ability to interact with both technical and non-technical teams- Love figuring out complex problems and coming up with efficient solutions- BSc and/or MBA or equivalent

Preferred Qualifications:
- Passion for Asian entertainment (e.g. Kpop, K-Dramas, Anime, etc.)- Experience in premium streaming video or social apps- Experience in growth or growth marketing team- Experience in building high scale consumer Internet services- Experience working in start-up and/or media company environments- Knowledge in coding and other full stack technical skills
- Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged. #LI-DNI_