Senior Manager, Head of Lending Services, Apac

Requisition ID: 188258 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **_ Purpose_**: **Leads and oversees the Lending Services - Corporate Credit Services, in APAC, ensuring business strategies, **plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and **procedures.**: **_ Accountabilities_** - Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. - Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. - Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team. - Prioritizes departmental activities and organizing / assigning staff and other resources as required to meet business objectives and attain required results. - Monitors work in progress / daily transaction volumes via various daily / weekly / monthly management information and control reports and providing direction and follow-up as necessary. - Thinks strategically and acting as a change agent; driving/contributing to operational changes that benefit Scotiabank globally. - Plans, organizes, and prepares for project type activities that require other than established procedures and implementing required changes to related processes and systems. **Education / Experience / Other Information (include only those that are specific to the role)** - At least 10-15 years working experience in Corporate Credit Services / Lending Services. - The incumbent needs to possess strong operational knowledge in loans processing. - Good working knowledge of the system LOAN IQ is an advantage. - Working on initiatives on process enhancement, re-engineering, and with ability to review and assess market changes that has an impact to the business or process. - As the functional head in APAC, the role holder needs to demonstrate a strong leadership, good communication skills to deal with stakeholders, and supervisory/motivational and organizational abilities. - Strong management skills which include diplomacy and sound human relations skills required for the management of staff and to foster efficient interaction with management staff of other departments and customers; ability to effectively delegate, team building, and provide coaching and feedback. - Excellent verbal and written communication skills. - Strong organizational and analytical skills. - Adaptability to manage in a rapidly changing environment regarding policies, procedures, automated systems and client needs. **Working Conditions** - Work in a standard office-based environment and/or from home when eligible; non-standard hours are a common occurrence. Limited travel may be necessary. Location(s): Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.