Enterprise Solutions Service Manager

5 days ago

Singapore MOORES ROWLAND SOLUTIONS PTE. LTD. Full time

**About the Role**

We are seeking an experienced and dynamic **Enterprise Solutions Service Manager**to oversee our outsourcing service portfolio in accounting, payroll, and corporate compliance. This role is ideal for professionals who have a strong background in managing outsourced client engagements, ensuring service excellence, and leading a team to deliver high-quality results. You will play a key role in managing client relationships, ensuring compliance with statutory requirements, and driving process improvements.

**Key Responsibilities**
- Manage a portfolio of outsourcing clients across industries.
- Oversee accounting, payroll, and transactions outsourcing engagements.
- Ensure compliance with statutory regulations (ACRA, MOM, CPF).
- Support the Director on advisory engagement to clients on business process outsourcing, compliance and consulting
- Ensure outsourcing services are delivered in line with company standards, client requirements, and regulatory obligations.
- Review financial statements, management accounts, payroll summaries, and statutory filings.
- Liaise with auditors, regulators, and government agencies on behalf of clients.
- Lead, coach, and mentor a team of outsourcing associates and seniors.
- Review deliverables prepared by team members to ensure accuracy and timeliness.
- Monitor workload distribution and optimise team performance.
- Work closely with market development team members for client development and CRM
- Support management in developing outsourcing strategies and expanding service offeringsSupport the Company’s process automation and technology-driven solutions

**Qualifications**
- Degree in Accounting, Finance, Business & Economics, or related field.
- Professional qualifications (e.g., ACCA, CPA, CA Singapore) or in progress.
- Minimum 4-5 years of relevant outsourcing, accounting, or professional services experience.
- Good knowledge of Singapore financial reporting standards, payroll regulations and corporate compliance requirements.
- Excellent leadership, client management, and communication skills.A team player with the ability to manage client engagements and meet deadlines.

**What We Offer**
- Competitive salary package with performance-based incentives.
- Opportunities for professional development, including sponsorship for related qualifications.
- Exposure to a wide range of clients and industries.
- Supportive and collaborative work culture that values innovation and growth.
- Work-life balance with flexible working arrangements.
- Medical, insurance, and wellness benefits.

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