Lead, IT Administration

Description

Hex Trust is Asia’s leading provider of digital asset custody solutions for Banks & Financial Institutions, using leading-edge Blockchain technology. Led by innovators from the financial services industry, Hex Trust has built a proprietary platform that delivers a new way for financial institutions, asset managers, and corporations to safely and efficiently operate in the Blockchain ecosystem. Institutional adoption of digital assets and DeFi requires a fundamental shift in the way banks and financial institutions operate. Hex Trust is the link that connects the traditional financial world to the digital assets ecosystem.

Position Summary

At Hex Trust, we’re building trust In the digital ecosystem and we’d like you to help us deliver on that promise. Providing enterprise-grade custody services like ours requires an unwavering commitment to security and an understanding of the importance of maintaining a secure infrastructure. We’re a small, but growing group looking for an engineer able to help put the right tools and processes in place and help take our business to the next level

Duties & Responsibilities

Design, set up and manage the internal IT infrastructure and digital workplace
Provide a responsive support for internal end-user
Coordinate and communicate service outages, upgrades and maintenance to the end-user
Perform periodic system health checks, upgrades, CVE patches and hardware refresh
Provision end-user devices and related accessories, including security devices
Maintain a reliable and trackable IT asset inventory
Manage the office network and remote access services for local and remote colleagues
Identify deficiencies and potential pitfalls, and implement pre-emptive solutions
Work with service providers on project and BAU activities
Support new employee onboarding, including access and equipment provisioning
Support employee off-boarding, including IT asset recovery and access removal
Automate tasks with scripting. E.g., bash/zsh, Python, AppleScript, Google Apps Script
Work with DevOps and infrastructure engineers on system integration, release and upgrade
Enhance operating procedures, system stability and employee experience
Implement BCP solutions and ensure invocation readiness
Implement best practices in workspace administration
Implement security protocols and user training to minimize potential threats
Adhere to the firm’s policies and conform to regulatory requirements
**Requirements**:
Degree or above in Computer Science or related discipline
At least 8 years’ relevant experience in system administration at enterprise scale
A passionate, proactive and result-driven professional with proven ability to work against deadline
Ability to manage changing priorities and resolve conflicts
A track record of driving change and user adoption
An excellent communicator, critical problem solver and great team player
Demonstrable skills managing IT infrastructure and collaboration platforms
Experience in directory service, RBAC, identity and access management
Practical knowledge of device management in a hybrid Win/Mac/Linux environment
Strong knowledge of SaaS tools, e.g., Microsoft 365, Google Workspace, Slack, Atlassian
Knowledge of Linux sysadmin is a big plus

**Benefits**:
As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

**At Hex Trust, we are proud of our R.A.P.I.D. culture**:
Respect and Inclusion
Agile
Passionate
Indivisible
Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Flexible Work Arrangements
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.