Technical Consultant

Russian hacker, Vladimir Leonidovitch Levin, attempted the biggest bank heist the world had ever seen via dial-up internet in 1994, Zia Hayat, Callsign CEO and founder, was hooked - armchair fraud became a real possibility. From this moment, Zia knew he wanted to play a part in stopping the bad guys and securing the internet for all. Founded In 2012, Callsign's mission has been to make Digital Identity simple and secure for everyone and everything. In that time, we've grown to over 200 employees, opened offices in Singapore and Abu Dhabi, been recognised as a WEF Global Innovator and our technology is being used by many of the world's leading financial institutions to keep millions of consumers safe.

But we aren't stopping here. The identity revolution has only just begun, and we are looking to hire the brightest and inquisitive minds to help us make every web, mobile and physical Interaction seamless and secure. If this sounds like you, lets chat.

Over the next year, Callsign will double in size as we continue our mission to make every web, mobile and physical interaction seamless and secure.

We can’t do that alone, though. That’s why we’re looking hire the brightest, most inquisitive minds out there: the people who want to help us change the rules of identity - and have the skills and passion to make this mission a reality.

Does that sound like you? Let’s talk.

Callsign’s Technical Consultant will be a crucial role within the business, to help implement and deliver solutions to clients. The position actively engages in cutting edge Intelligence Driven Authentication projects for a number of high-profile client. Work will be in a dynamic and continually evolving environment with clients, partners as well as colleagues based across all of Callsign’s internal departments.

Key responsibilities for the role holder will include:

- Design, deploy and document Callsign solutions into customer environments;
- Deliver and review technical documentation as part of the project delivery including: requirements analysis, gap analysis and solution design;
- Provision of technical training and support to customers during project delivery.

The role holder will be expected to collaborate with engineering and product management teams, advocate client feature requests and help influence Callsign’s product roadmap. There may be requirement to spend time on site with clients (travel may be required), to ensure successful integration of solution or delivery of projects.

**Requirements**:

- Strong interpersonal and communication skills in both spoken and written English.
- Relevant industry experience to enable comfort with business and technical aspects of the role.
- Hands-on experience configuring and troubleshooting REST APIs (implementation in Java Spring Boot framework)
- Comfortable working with clients (both remotely and on client site) to deliver work and solve problems.
- Motivated, hard-working team player with initiative and able to self-manage.
- A good understanding of fraud & security technologies such as multi-factor authentication, threat intelligence, transaction monitoring and identity and access management.
- BSc (or equivalent education) in Computing, a Physical Science or Engineering.

Additional Skills for the Role (not mandatory, but nice to have)

Financial Services experience, in particular Retail, Private or Commercial banking.
- Experience within Digital Transformation, Fraud or Cyber Security.
- Have an understanding of industry regulations such as: PSD2 SCA, Open-Banking etc.
- Understanding of some of the following technologies: cryptography, databases, web

Understanding of industry standards such as: OpenID Connect, OAuth, SAML, OATH, RADIUS.